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8.5

Spot Score

Planio - Project Management Software

Planio Reviews in April 2025: User Ratings, Pros & Cons

Efficient project management made simple.

4.7

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Starts from $25/Month

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Planio Reviews & Ratings

4.7

Excellent

Based on 63 ratings & 233 reviews

Rating Distribution

Excellent

(193)

Very Good

(32)

Good

(5)

Poor

(3)

Terible

(0)

Expert's Review generated by AI

Planio has consistently proven to be a standout tool for project management, earning praise from a variety of users over the past 12 months. Its robust features—such as milestone tracking, task ticketing, Gantt chart generation, and collaborative file management—make it an invaluable resource for streamlining project workflows. The software's seamless integration ...Read more

Planio pros and cons

  • Supports robust project management features like milestone tracking, ticketing, Gantt charts, and roadmaps, enabling efficient task handling and collaboration.

  • Highly praised customer support team for being responsive, helpful, and quick to resolve issues, enhancing user experience.

  • Easy adaptability for different project management methodologies (agile, waterfall, etc.) with customizable templates, Kanban boards, and role-based access control.

  • Strong focus on data security, with servers hosted in the EU and additional protective measures.

  • Limited number of projects and users allowed under some subscription plans, which may restrict flexibility for growing teams.

  • Learning curve for new users, with some finding the interface less user-friendly compared to modern tools.

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Showing 1-10 out of 233

MM

Mark M

03/10/24

5 out of 5

Support for Mermaid Diagrams!

Planio now supports embedded Mermaid diagrams! Mermaid diagrams are great for visualizing processes and many other things. Planio uses the textile markup language which is text based and AI friendly, so now you can easily create and embed Mermaid diagrams in your pages. I've created process flowcharts and sequence diagrams in seconds by copying existing documentation and asking an AI chatbot to convert into a mermaid diagram. It's awesome!

A

Amy

02/13/24

5 out of 5

Fast, helpful support

Planio support always respond quickly and are very helpful, usually resolving any issues or queries we have perfectly. Recently they made a software change to improve our experience within a few days of us reporting the issue.

DM

Dean Miles

01/03/22

5 out of 5

If there were 10 stars Planio would get…

If there were 10 stars Planio would get them. I can’t praise this service enough, not just the application but the support team behind it. They go that extra mile for their customers.

MK

Monika Kolb

09/20/21

5 out of 5

Wir nutzen Planio bereits seit über…

Wir nutzen Planio bereits seit über einem Jahr und sind sehr zufrieden mit dem Funktionsumfang. Auch das Kundenservice ist top und hilft bei allen Fragen innerhalb kürzester Zeit weiter.

UK

Ulrike Kaufer

08/31/21

5 out of 5

Wichfach top

Wichfach top

BM

BM Mukherjee

07/05/21

5 out of 5

Last 7 Days I was struggling to get…

Last 7 Days I was struggling to get some information before going for the right plan, but sorry to say that no response received, today thanks to Ema Raven for quick reply and payment released immediately. As we grow with the Project we will change the Plan accordingly.

田中洋江

04/26/21

5 out of 5

The contract was stress-free.

The contract was stress-free.

LC

Luce Carević

03/09/21

5 out of 5

A great and supportive support team

The support team of Planio is always supportive and helpful. They are also very quick to answer. If you're looking for a great Redmine hosting, go for Planio!

J

Joanne

03/08/21

5 out of 5

Great tool for ticket management

PROS: Planio is an excellent ticket management app that offers many useful features. It can be used to provide customer support. Its plus point is its simple style. I appreciate that the vendor hosts customers’ data in servers located in the EU and implements plenty of protective measures to ensure data security. Their customer support is also top notch. CONS: The only drawback is the design takes up too much screen space.

OA

ObjektWerkstatt AG

02/02/21

5 out of 5

Top Support

Vom ersten Kontakt an war die Unterstützung grossartig, die Beratung zielgerichtet und die notwendigen Anpassungen überdurchschnittlich schnell umgesetzt. Vielen Dank dafür.