Plaid Reviews in February 2025: User Ratings, Pros & Cons

Not compatible with 2FA

Not compatible with 2FA. Who in their right mind doesn't have 2FA?

Never works

Plaid is awful. 100% of the time it never works. I don't know why so many services use them.

The app will not link to several major…

The app will not link to several major financial institutions.

I don’t know why they came into…

I don’t know why they came into existence company is horrible don’t talk about anything when you only a limited list and not everybody is an i t so this is stupid for all the trouble it cause moreover the damage it does to me when someone stole my info!

Plaid is OK

Plaid is ok. But there are definitely a lot of problems with the support service.

Misleading website. Don't waste your time. Use someone one.

I was lured in with their website offering payments initiation and "Pay as you go" pricing. After having the chase their support repeatedly to get access to anything, they then further wasted my time by needing to have a call with their sales people before being able to use the production environment. Apparently the services I built and tested in their dev environment "aren't supported". They also don't offer "Pay as you go" with no explanation for why that's on their website. I've now ...

A terrible company that logs into your…

A terrible company that logs into your bank account multiple times a day. It appears to mine all the information in your bank account and probably sells it or shares it with many businesses and the government. I can't say they're crooks because I can't prove it. But they are dangerous and unethical. It's sad so many businesses use it so they can grab your dough quickly. Do not ever trust them and if you can avoid using them, please do.

USELESS

Ebay recommend you lend. which uses plaid. Plaid cannot read the feed correctly. when I use open banking I have to set up columns. multiple attempts failed

"As a user I find it very easy to use and they support a lot of smaller banks too."

What do you like best about Plaid? Easy connection to your bank account without providing banking info What do you dislike about Plaid? Sometimes the connection doesn't always work when you think it should. What problems is Plaid solving and how is that benefiting you? Making it easy to connect to a bank account for payments so the business doesn't have to handle and secure banking info.

No stars if possible

Binance.us (another 1 star company) uses this useless company to set up ACH transfers. I have tried setting up an ACH link to my bank account from Binance.us through Plaid 5 times. No contact info. No customer service, nothing. AND I'M SUPPOSED TO TRUST THIS COMPANY WITH MY MONEY? I don't think so.