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Plaid - New SaaS Software

Plaid Reviews in February 2025: User Ratings, Pros & Cons

Streamlining banking transactions for a prosperous future.

3.6

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Starts from $500/Month, also offers free forever plan

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Plaid Reviews & Ratings

3.6

Very Good

Based on 21 ratings & 105 reviews

Rating Distribution

Excellent

(16)

Very Good

(8)

Good

(4)

Poor

(2)

Terible

(75)

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Showing 61-70 out of 105

K

kim

01/08/23

2 out of 5

Bad choice for credit unions users

I do not like Plaid. I do not use a Mega-Bank, I use a credit union. My bank is not listed, therefore I always have no choice but to pay with my credit card and incur a fee. They should allow you to input your bank account and not limit you to mega banks.

MT

Michelle T

12/08/22

1 out of 5

Plaid is a waste of your time…

Tresl said I had to use Plaid to pay cash for my car purchase. (They considered a check “cash” and I hoping to avoid wire transfer fees. I was buying my company car from Enterprise fleet). I wasted endless time trying to pay Tresl from my Tresl account via Plaid and it would never work. I asked Tresl what the issue was and they said, oh, you need to make sure Plaid has your bank in their network. To do this? I had to create an account on Plaid and then? They provide you with the list of ...

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AH

Andrew Hoffman

11/11/22

1 out of 5

It never works

It never works, I have tried countless times

JS

Jussa smol bean

10/25/22

1 out of 5

Absolute garbage

Absolute garbage! Over the course of 3 years I have tried at least 100 times to use this company for online payments using several large banks and it has worked exactly Zero times. No idea how these guys can keep a broken useless app up n running for so long

PK

Pat Kumparatana

10/23/22

1 out of 5

Absolutely garbage

Absolutely garbage. Doesn't support 2FA. Hasn't been updated on multiple platforms and has become a nuisance because there is no option for manual entry.

QL

Quay LeShon

10/23/22

1 out of 5

The Worse

How they got some many companies to use a service that doesn't work is beyond me

C

customer

10/09/22

1 out of 5

No words just awful

Date of experience: October 10, 2022

BB

Barry B

10/07/22

2.5 out of 5

"Plaid for user experience"

What do you like best about Plaid? task flow, reduced effort, less friction, faster What do you dislike about Plaid? None I can see, it works fine, I haven't had a problem What problems is Plaid solving and how is that benefiting you? field entry, looking for account and routing numbers

MP

Michael P

09/27/22

1 out of 5

Still not delivering...

One year ago a company tried to get me to use this app to pay with my bank. It didn't work then on either Chase or Charles Schwab. Here we are a full year later and it still doesn't work. GET IT TOGETHER

MG

Maria G

09/15/22

5 out of 5

"Safe and Secure Transactions"

What do you like best about Plaid? Plaid is a safe and secure way for your customers to validate their banking information when doing business with your company. What do you dislike about Plaid? I don't dislike anything about it. It's a safe and secure platform. It's easy to use - no problems. What problems is Plaid solving and how is that benefiting you? Many customers fear identity theft or misuse of their personal information. Plaid solves that issue because the interface is only for ...

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