Plaid Reviews in February 2025: User Ratings, Pros & Cons

Dangerous and Invasive

Dangerous and Invasive My college-age son's landlord wants everyone to use Plaid to pay for rent. I have multiple issues with using Plaid. First they want your login credentials (username and password) for your bank which will give them total access to your account. If Plaid ever gets hacked you have the potential to lose everything in your account. Second, if you accept their terms and conditions you grant them the right to all of the information related to your account: balances, loans, ...

"Plaid the amazing!!!!"

What do you like best about Plaid? The ease of configurability of the application and the versability of the interface for users is incredbile!!! What do you dislike about Plaid? There's not really a lot to dislike, a couple site outages like one would normally expect!! What problems is Plaid solving and how is that benefiting you? Getting an identity verification service attached to the contract system that we have internally built that adds more automation to the contract process. To say ...

CASH APP ALTERNATIVE - THANK ME LATER

I refuse to provide a third party with my credit union's log in. If you have cash app type "cash app" in the search bar, versus the name of your bank. Afterwards, you'll be provided with an option to "manually" type in your routing and account number to utilize the one time no fee bank transfer. It works perfect!

The Worst!

Zero stars. Plaid is a clunky robotic platform that ultimately doesn’t work. It never communicates when you have entered bank info, instead continuously giving error messages, leading you to re-enter information. It totally sucks. Do NOT use.

Useless

Just make a way to push money without this over-engineered piece of garbage

Useless

I am trying to SIMPLY link a Wells Fargo account. After taking selfies and doing all sorts of other nonsense, it says that Plaid can't connect to my Wells Fargo account even though all the permissions are enabled. What a waste of time this has been

Negligence of technical glitches.

Although the integration of connecting accounts is usually seamless - which is beneficial, their technology leads to cancel transactions resulting in a false flag insufficient funds when the consumer does have the funds available. When conducting transactions through the STASH Investment app, plaid will incorrectly report insufficient funds with your connected and Link Bank resulting in multiple canceled transactions, which results in a loss of effort and money. I wrote to Plaid to ...

When using Nerd Wallet APP

When using Nerd Wallet APP. In order to connect to your accounts you need to go through plaid 3/4 of the Accounts plaid doesn’t have access to connecting, and the few that are constantly become disconnected and you have to re-link them all over again why financial institutions are using plaid makes no sense it’s horrific.

Would Give Negative Stars If Possible

cancelled my bank after using for more than a year. left me without a funding option. no way to contact or get help of any kind. worst company ever!

Customer Support is Garbage

First, they don't even have a phone number. And next, their support bot just assumes your problem and sends you to a list of "problems" that would just take common sense to understand. They need an actual customer support team with real humans, because these automated responses don't help at all.