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Plaid - New SaaS Software

Plaid Reviews in February 2025: User Ratings, Pros & Cons

Streamlining banking transactions for a prosperous future.

3.6

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Starts from $500/Month, also offers free forever plan

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Plaid Reviews & Ratings

3.6

Very Good

Based on 21 ratings & 105 reviews

Rating Distribution

Excellent

(16)

Very Good

(8)

Good

(4)

Poor

(2)

Terible

(75)

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Showing 11-20 out of 105

CE

Catherine Eckers

09/16/24

1 out of 5

Do not use Plaid!

I used Plaid to transfer $10k from one of our bank accounts to another account I have at a different bank. It has been one week and no money has appeared in my other bank. You can’t call Plaid, so all I can do is submit an online customer service request. I am ready to lose my mind over this. Don’t use this service!!

JM

Jared Migden

09/12/24

1 out of 5

Zero stars

Since Plaid started partnering with Fiserv, none of the apps I use to connect to my bank via Plaid work anymore. Tech support chatbot is unhelpful in resolving my issues.

T

TG

09/11/24

5 out of 5

Great app

Great! App!

K

Ken

09/09/24

1 out of 5

My experience with PLAID and Wave was horrible

My experience with PLAID and Wave was the worst mistake I made for my business. I had an issue with my email server and decided to switch to a different one. Unfortunately, I forgot to update my email information in the system. This led to several days of frustration as I tried to get help from Wave. Despite multiple attempts, they eventually told me they wouldn’t assist me. I also tried using the PLAID link, but had no luck there either. The link didn’t provide any useful information or ...

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AG

Amy Gibbons

08/16/24

1 out of 5

I tried to use plaid to confirm bank…

I tried to use plaid to confirm bank account. Tried to use numerous times. Nothing worked. I had the information correct. Now I can't use endeaver.

CW

Charles Wagner

08/16/24

1 out of 5

Plaid is a complete scam from a lender…

Plaid is a complete scam from a lender perspective. They make promises about getting on the implementation calendar but you can cancel if you don't move forward. Stay away from these sharks.

DJ

Dee Jay

07/09/24

1 out of 5

Worst company

Worst company. Does not update their data and keeps accounts frozen (held hostage), until YOU fix their outdated tech. Don’t join any company that uses plaid for verification of your bank account!!!!

M

mat

07/05/24

1 out of 5

Citibank uses this and when plaid…

Citibank uses this and when plaid attempted to access my local bank ,my bank locked me out of my account over the weekend.Security question would not accept answer. I cancelled the Citibank credit card after only having it for less than 12 hours due to Plaid causing my local bank to lock my account .I have to wait til Monday to call my bank to unlock my account because of Plaid!

MS

Mitesh Saragia

07/04/24

1 out of 5

Does not work.

Does not work.. keeps sending you in an endless loop of authentications

AP

axel P

06/26/24

1 out of 5

This is eerie

This is eerie. Forced to use this through another app. I'm nearly sixty, bank with one of the ten largest banks in US, Used my password and username - successful. They told me how much money I had in the bank, asked me for account and routing numbers, and then, oh PNC isnt' a full participant. So, you could have told me earlier. Now you have all my information, and legally you obtained the information by trickerie. i pwefoemws my end of he agreement; plaid and extra refused. Why force ...

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