7.9
Spot Score
Empowering businesses through customer insights.
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Pivotal CRM offers custom pricing plan
Pivotal CRM has positioned itself as a versatile and customizable CRM solution that caters to businesses of varying sizes and industries. One of its standout features is its flexibility, allowing users to tailor workflows and data fields to their specific needs. The platform effectively consolidates client interactions in one place, offering tools like salesforce ...Read more
Highly customizable, allowing businesses to tailor workflows and fields to their needs, enhancing organizational flexibility.
Efficient customer interaction management through integrated tools like email, chat, ticketing, and dashboards.
Facilitates automation of sales, marketing, and support processes, saving time and improving productivity.
Robust reporting and analytics features that provide actionable insights into customer data.
Steep initial learning curve for non-technical users, requiring training and support to fully utilize the system's features.
Outdated and cluttered user interface, making navigation cumbersome, especially for first-time users.
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