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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in May 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 41-50 out of 2966

D

Douglas

04/10/24

5 out of 5

I trialed a lot of CRMS when we decided…

I trialed a lot of CRMS when we decided it was time for our business to move away from a spreadsheet. I found that Pipedrive is purely Sales, theres a ton a stuff you will find useful and nothing you wont. Others in the market tend to try to sell you something else but with a built in CRM. You can tell Pipedrive was designed by sales people. Super easy to set up (took me less than 48hrs). All reports look great.

NN

N Newman

04/10/24

5 out of 5

Easy intuitive and customisable CRM.

Date of experience: April 10, 2024

CW

Crystal Wilson

04/09/24

5 out of 5

Great trainer

Great trainer! Edward showed me the crm and I fell in love it was a perfect fit for our growing company! I love the features of pipedrive as well! I have worked with a lot of CRMs and this one seems to be a good fit for smaller companies!

JD

Josh Dwamena

04/09/24

5 out of 5

Simple Product, Great Service!

John Mills was an awesome product expert. He answered all my questions and showed me some helpful workflows that I will be implementing. Overall I like that Pipedrive is very simple and user friendly.

DM

Dan Marbrook

04/05/24

5 out of 5

Very good interaction

Very good interaction. I was able to see the benefits of the system very easily and the transfer of data was seamless.

AM

Alejandra Martinez

04/05/24

5 out of 5

Caio was very nice and explained…

Caio was very nice and explained everything with detail, I'm a huge fan of pipedrive!

K

Kestutis

04/05/24

5 out of 5

Everything was smooth and easy

Everything was smooth, from the first call to onboarding video. Shout out for Henry and Sisanda

NO

Nicolas Ochoa

04/04/24

5 out of 5

We are just starting and everything is…

We are just starting and everything is working perfect so far. Customer support immediately help on a data import issue.

M

Matīss

04/04/24

5 out of 5

Pipedrive integration into growing company operations

This is the second company where I have integrated pipedrive. Although I am not an expert yet, it is so easy to adjust to company needs and even easier to instruct my employees to use it. Best user-experience CRM out there by far.

LP

Luis Peña

04/04/24

5 out of 5

A CRM that increases sales

Pipedirve is a CRM that is designed for the daily life of the salesperson and the commercial manager. What I like most is that it is very intuitive and very easy to use. It integrates everything so as not to leave there and that saves a lot of time in the commercial operation.