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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

Add to compare

Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 31-40 out of 2966

TG

Tim Geeurickx

04/26/24

5 out of 5

Next level sales CRM with a team of driven professionals

Top prospection and deal closing CRM with easy customizing options. Together with our local integration partner we managed to improve our CXP and our service offering to a significantly higher level in less than 4 months. Besides that, Thomas Richardet and his colleague Diogo Silva are true sales professionals applying the qualitative pull approach combining active listening skillls with an authentic interest in customer needs.

A

Anonymous

04/26/24

5 out of 5

Ricardo was extremely helpful in…

Ricardo was extremely helpful in dedicating time to go over, in detail, ways to best utilize Pipedrive given our organizational goals. This is especially significant since, prior to meeting with him, I was unsure if it was worth continuing our investment. He was able to convince me otherwise with his knowledge and willingness to offer guidance.

DC

Daniel Costa

04/25/24

5 out of 5

Pipedrive

Fatima was great during the service, answered all my doubts and explained in detail how the plan I chose worked.

ES

Ezgi Selamioglu

04/24/24

5 out of 5

Joshua was a great help during the time…

Joshua was a great help during the time of our decision making. He was very quick with answering our questions and giving a great support. Thank you Joshua.

RH

Ralph Heeneman

04/24/24

5 out of 5

Great sofware tool for tracking sales

Date of experience: April 24, 2024

AH

Aaron Hewit

04/23/24

5 out of 5

Very impressed!

I have been looking for a CRM system for our business for a while and run through a number of trials with various options. From the first interaction with Pipedrive, I was immediately impressed with the ease of use of the system and the customisation options available. Having conducted an initial call with Orla, she guided me through how to best use the system and suggested some fantastic ideas to streamline the way I work and make the use of the programme as easy as possible. I have now ...

Read more

KM

Kevin Musprett

04/23/24

5 out of 5

All my CRM expectations and requirements have been met with Pipedrive.

Pipedrive customer success has been hands-on during my free trial and have helped me unlock value fast even before I had locked in my payment for my plan. I had very specific requirements that were all addressed, and I'm happy to say I have locked in for this CRM for the foreseeable future. It has everything my business requires and expects from this solution.

DM

Daniel Medeiros

04/17/24

5 out of 5

100% Match

My experience have been great because Pipedrive CRM accomplish, support and help me with 100% of my sales activities, with in a simple and practice way

HB

Hafida B

04/11/24

5 out of 5

Andrés Mendoza Support

Herewith, I'd like to express my gratitude to Andrés Mendoza for his continuous support in various Pipedrive topics.

FS

Frederik Schwerdtfeger

04/10/24

5 out of 5

Great support, simple and does what a CRM has to do

Great support, fast and easy to set up. We were live within a couple of days.