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9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

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Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review generated by AI

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

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Showing 21-30 out of 2966

MC

Marc Callendar

05/07/24

5 out of 5

Really good product and service

Really good product and service. Typeform integrartion required however.

JS

Jonas Schuster

05/07/24

5 out of 5

Good Support and Software

Pipedrive is the right software solution for us and offers many advantages. The support is also very good and helpful.

JS

Jacqueline Sanchez

05/06/24

5 out of 5

John gave us more information than we…

John gave us more information than we thought we needed. I can't express enough how this new CRM will help us move forward with our latest businesses, thank you John for always following up with my team & giving us the best care!

RS

Rémy Séréna

05/06/24

5 out of 5

good

Good, thank you

KS

Kevin Schumacher

05/03/24

5 out of 5

Really incredible session with John Mills

Really incredible sessoin. Gave me a much clearer picture of PipeDrive's capabilities for my nonprofit. John Mills took the time to walk through a few of my use cases so I understood how I could utilize all of PD's features. A lot of info packed into a session.

NM

Nesly Mayor

05/03/24

5 out of 5

Jon convinced me.

Jon was thorough throughout the presentation, answered my biggest gripe against the product (the fact that you couldn't easily link spouses together) and made sure to follow up with us in a timely matter after any questions we had about the product. Good dude, solid employee. Give him a raise.

S

Sascha

04/30/24

5 out of 5

Easy

Easy, simple, Perfect, does what it is designed for! I love it!

VE

Vanessa Espaillat

04/30/24

5 out of 5

Amazing customer service

Fabiana was realy great making sure I had all the information needed and also making time for me even when her agenda was full. She highlighted what could be best for our business and was very transparent about cost.

M

Mohsin

04/30/24

5 out of 5

Easy to work with

Date of experience: April 30, 2024

JA

John Annunziata

04/26/24

5 out of 5

Simple to use and easy to modify.

Simple to use and easy to modify.