spotsaas-logo
Get Listed

9.6

Spot Score

Pipedrive - CRM Software

Pipedrive Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales process and close more deals.

4.5

Add to compare

Starts from $9.90/User/Month when Billed Yearly, also offers free forever plan

Pipedrive Reviews & Ratings

4.5

Very Good

Based on 5199 ratings & 2966 reviews

Rating Distribution

Excellent

(2339)

Very Good

(495)

Good

(70)

Poor

(17)

Terible

(45)

Expert's Review generated by AI

Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a standout choice for those transitioning from simpler tracking systems like spreadsheets, while still offering the flexibility to scale with businesses as they grow. Users ...Read more

Pipedrive pros and cons

  • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

  • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

  • Clear, visual layout for tracking sales processes, deals, and project progression.

  • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

  • Some users find the system complex initially, requiring proper guidance and support for efficient use.

  • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 11-20 out of 2966

OW

Oriane Wiser

05/17/24

5 out of 5

Great experience!

Very smooth and rapid response!

M

Miro

05/16/24

5 out of 5

Very pleasant and fast communication…

Very pleasant and fast communication with client aimed approach. Thank you for that!

V

Virginia

05/15/24

5 out of 5

Great tool

Great tool, very easy to use, and nice customer service

SD

Sean Donovan

05/14/24

5 out of 5

Easy to start using.

Date of experience: May 14, 2024

US

Upspect Support

05/14/24

5 out of 5

Pipedrive has been a great solution for me

Pipedrive has been a great solution for my company. The layout makes it very easy to visualize all of the deals I have going on, what stage they are in, and what I need to do to move them forward. I was given a free demo during my trial period which helped me get a good grasp for how to use the software best for my company. I'm happy with Pipedrive and I plan on continuing to use it.

CP

Caio Pocceschi

05/10/24

5 out of 5

Excelent sales team

Great contact with sales team and fast response

RH

Richard Horwell

05/10/24

5 out of 5

A complex system made simple by the helpful staff

Orla was lovely and so have all the staff been, it is a VERY complex system and they made it seem to simple

RM

Robin Mark

05/10/24

5 out of 5

Helpful conversation

Date of experience: May 10, 2024

J

Josh

05/09/24

5 out of 5

Awesome Customer Experience

I recently joined my organization and we use Pipdrive, but I am personally new to the tool. I jumped on a call with Andrea Barahona and she was extremely helpful in answering my questions, walking me through the platform, and even handled a few follow-up items for me as well. We now have a solid go forward plan and feel confident in our ability to maximize Pipedrive to accomplish our organizational goals!

J

Justin

05/08/24

5 out of 5

Great and informative Demo sessions…

Great and informative Demo sessions with Edward. We will be moving forward with Pipedrive!