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Pinpointe - Email Marketing Software

Pinpointe Reviews in April 2025: User Ratings, Pros & Cons

Target, connect, and succeed with Pinpointe.

4.5

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Pinpointe Reviews & Ratings

4.5

Very Good

Based on 101 ratings & 69 reviews

Rating Distribution

Excellent

(60)

Very Good

(5)

Good

(2)

Poor

(2)

Terible

(0)

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Showing 21-30 out of 69

DH

Danny Harrison Bersh

01/12/21

5 out of 5

Our experience with Pinpointe has been nothing but great.

Our experience with Pinpointe has been nothing but great. After dealing with problems with previous EBS companies we came across this platform and have had outstanding performances from campaigns and an extremely easy time using it. We continue to grow our partnership with Pinpointe each year and appreciate the amazing customer service, personalization, and ease of use.

FL

Fabrizio L

01/11/21

4.5 out of 5

"Innovative system to send advertising and surveys!"

What do you like best about Pinpointe On-Demand? For us, this software is incredible, it offers different characteristics within a single system, variety and security, the result obtained by each of its tools is incredible, each one works and works correctly, the system Pinpointe has tools to carry out digital marketing, surveys and a comment system which is great so that users can offer an opinion or leave a review of the campaigns and thus can be used as future improvements.

FL

Fabrizio L

01/11/21

4.5 out of 5

"Innovative system to send advertising and surveys!"

What do you like best about Pinpointe On-Demand? For us, this software is incredible, it offers different characteristics within a single system, variety and security, the result obtained by each of its tools is incredible, each one works and works correctly, the system Pinpointe has tools to carry out digital marketing, surveys and a comment system which is great so that users can offer an opinion or leave a review of the campaigns and thus can be used as future improvements.

SN

SHERRI N

12/19/20

5 out of 5

"Outstanding Company/Service"

What do you like best about Pinpointe On-Demand? Excellent company to work with Excellent training and support teams

S

Sherri

12/19/20

5 out of 5

An amazing company to do business with!

Working for an email marketing company with many small to mid-size clients, we were constantly utilizing different email service providers/client-owned CRMs that were not up to par for our needs for many reasons. We set out to find a company that would allow all of our clients to have accounts under one roof; who had good service/support; whose design templates and implementation tools were not complicated; and who had a good reporting system -- all of these things were things that so many ...

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AU

Anonymous User

12/17/20

5 out of 5

"Vice President"

What do you like best about Pinpointe On-Demand? Programming Flexibility and Cooperation with us as the end-user. What do you dislike about Pinpointe On-Demand?

AU

Anonymous User

12/17/20

4.5 out of 5

"Outstanding customer service and tech support"

What do you like best about Pinpointe On-Demand? We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.

MW

Matthew Wilson

12/17/20

5 out of 5

Flexibility and Cooperation…

Programming Flexibility and Cooperation with us as the end-user was excellent. The ability to schedule drip campaigns and analytics is at an industry HIGH.

AU

Anonymous User

12/17/20

4.5 out of 5

"Outstanding customer service and tech support"

What do you like best about Pinpointe On-Demand? We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.

DS

Dennis Stuart

12/17/20

5 out of 5

The platform is great

The platform is great. The internal spam checker is awesome and so is the customer service.