Pinpointe Reviews in March 2025: User Ratings, Pros & Cons

I really like the WYSIWYG editor and…

I really like the WYSIWYG editor and the option to view/edit the HTML code for my messages. Support is there if needed but the program is really user friendly.

"Everything you need from an Email Service Provider plus great customer service"

What do you like best about Pinpointe On-Demand? Their platform is very easy to use. But it's the customer service that really sets Pinpointe apart. What do you dislike about Pinpointe On-Demand?

Everything you need from an Email Service Provider plus great customer service

Across all our brands we send more than 20 newsletters each week. Pinpointe has helped us to create a very efficient process for setting up and sending these newsletters. Our newsletter open and click rates went up almost immediately when we started using Pinpointe. In addition, we send a multitude of emails to promote events, webinars, premium reports, etc. The drag-and-drop email builder in Pinpointe has made creating these mobile-friendly e-blasts easier than ever.

"Everything you need from an Email Service Provider plus great customer service"

What do you like best about Pinpointe On-Demand? Their platform is very easy to use. But it's the customer service that really sets Pinpointe apart. What do you dislike about Pinpointe On-Demand?

"An excellent product!"

What do you like best about Pinpointe On-Demand? Pinpointe product/team that is great even when you have no industry or ESP knowledge. In fact, they helped us set the bar and gave us proper metrics to help scale our emailing, while improving our reputation. They held our hand every step of the way!

6-year-plus user, and satsified.

I've been using Pinpointe for more than six years and I'm very happy with its performance. I send emails worldwide, and the timed-release delivery feature works well for us to reach readers at an optimum time. I also find the almost-limitless list segmentation helps us hone in on specific audiences.

"Satisfied long-term customer"

What do you like best about Pinpointe On-Demand? Timed distribution Easy list segmentation What do you dislike about Pinpointe On-Demand?

Very user friendly software

Very user friendly software. Great product.

"Pinpointe Customer for over 10 Years"

What do you like best about Pinpointe On-Demand? Their program has made it easy for us to manage our 5 different store databases and email market to each of them using stored footer templates that are easily accessible when we want to change to a different location. Customer support is amazing, especially Brian! Always quick to respond and solve any technical issues or questions we have.

"Pinpointe exceeded our expectations and is an integral part of our business."

What do you like best about Pinpointe On-Demand? Exceptional customer service, ease of use, understanding of our needs and extremely complimentary of our needs. We send e-blasts so regularly that we need a service that can attend to any issues or problems that may occur on our end or on theirs. All issues we have had have been immediately resolved without hindering our day-to-day job. The results of e-mail campaigns meet our standards and it is easy to pull the statistics we need to ensure ...