PinnacleCart Reviews in February 2025: User Ratings, Pros & Cons

Pinnacle would be even better with Quickbooks compatibility

What do you like best? The support staff at Pinnacle can always fix any concerns that have ever cropped up except the quickbooks compatibility, which they say is still coming back. What do you dislike? Their shopping cart is still not synching with the new version of quickbooks, So I have to pay a monthly fee through Webgility to get the sales synchronized to my laptop quickbooks. Recommendations to others considering the product: Quickbooks not synched yet What problems are you ...

The cart is OK, but the online support is fine, but the support persons are lacking

What do you like best? Once up and running is does the job. Adding products and categories are easy What do you dislike? It is hard to put links within the page. Tables are hard to do. If shopping cart is all you want this works. The support people are lacking Recommendations to others considering the product: not right now What problems are you solving with the product? What benefits have you realized? shopping cart

Simple Low Cost E-commerce but NOT Easy to Customize

What do you like best? Straightforward Admin Console, easy to use if you have some basic E-Commerce know how. Existing templates are great if you are in typical online retail type businesses. Support is responsive and helpful. What do you dislike? This is platform is not ideal if you want to customize in any way. It is also not ideal for Business to Business sales as it is not really structured for typical B2B type transactions. Also if you have a large number of SKUs, then the ...

Great platform but recurring products still need work

What do you like best? Easy to learn and offers an attractive solution What do you dislike? The recurring products app is new and still rather buggy. I would recommend not using it for at least another year, until all of the many issues are resolved. What problems are you solving with the product? What benefits have you realized? Helps to support our online e-commerce solution

Stay well away from pinnacle cart

What do you like best? theres not much positive to write about pinnacle cart expect it does the job. What do you dislike? This software if infected with ioncube, thus means you can not make changes to the software should you ever need to, so you would be held to ransom as and when the time comes, this makes it impossible to have your cart display the way you want it to, you will also be charged huge fees when you need to update the software. I bought pinnacle cart but unfortunately it ...

Good Choice for E-commerce

What do you like best? I like the personal service the best with this company. What do you dislike? The only thing I don;t like is having to pay for upgrades since we did some custom features on our site. What problems are you solving with the product? What benefits have you realized? It is a great platform for getting online orders.

To Customize or not to Customize

What do you like best? Full robust commerce solution that isn't as cumbersome as magneto but easier to get going that woo commerce. Also no percentage of sales like with solutions. What do you dislike? If you customize then it's a nightmare for upgrades and technical support. It's always the customization NOT pinnaclecart according to tsupport people Recommendations to others considering the product: Out of box fine but don't customize (shipping for example) What problems ...

Reasonable Cost for Maximum Exposure

What do you like best? Great customer service, stellar Google placement. What more can you ask for? What do you dislike? The inability of our customers to ship COLLECT to their UPS account. Another nice feature that 3dcart had was the ability to type orders from the admin page including payment from the software. Recommendations to others considering the product: They keep it pretty simple. Tech support is stellar and that make all the difference in the world between success and ...

Pinnacle Review

What do you like best? The way you are able to make quick changes to the websites SEO capabilities. What do you dislike? At times it can be very confusing. Sometimes when I tell it to do something, it doesn't follow directions. What problems are you solving with the product? What benefits have you realized? How to best make the transaction process for the consumer smooth.