PinnacleCart Reviews in February 2025: User Ratings, Pros & Cons

Was Good - But Failed to Keep Up

What do you like best? The cart is a PHP cart we can modify. Few of these remain and few are solid. When we first used it, we were impressed by their updates and staying cutting edge. This went away. They now do everything overseas. What do you dislike? The cart is no longer compliant. Now it fails scans and their support is horrible and overseas. Recommendations to others considering the product: Look for another cart like Magento or Shopify. What problems are you solving with ...

Pinnacle - A Challenge for Website Owners

What do you like best? On the front end, it works pretty standard as a shopping cart, but I found it took extensive work to set up in the back end. I'm sure that there are other shopping cart solutions that are easier to use. I do like that search functionality and ability to add products is easy. It is very easy to follow along, and the sections are broken down specifically so that you can find exactly what you are looking for. If you want to add discounts or promos there is a section ...

user friendly and does the job

What do you like best? How clear everything is, there are no questions, it's an easy to use format to operate selling online. What do you dislike? They don't have a lot of templates to choose from when deciding what you want your design and layout to be. What problems are you solving with the product? What benefits have you realized? It's giving an easy store front for me to sell products. I have realized I am making more sales because it is so user friendly,.

PinnacleCart: Great for our business!

PROS & CONS What are the best aspects of this product? There's many things we like about the solution, for starters it's easy-to-use, very flexible and we like you get everything without any additional costs. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great. Benson is the best! What aspects are problematic or could work better? Set-up can be challenging, but that's pretty typical. ...

Easy to understand with helpful customer service

What do you like best? This is our first store and we had no issues jumping in and getting started. Picked a template, added our products from an excel spreadsheet, added our payment method and we're off the the races. Very nice administration area, no complaints at all. They say it's build to help you get more sales, I can see why. Chris and Tristan in customer service have been unbelievably helpful. What do you dislike? Nothing so far. Small issue with live chat, but was able to get ...

Really stepped up their game!

What do you like best? Been using PinnacleCart for years now, but noticed some recent improvements that shows they're serious about helping their customers grow. For starters, the support I've been getting has been nothing short of outstanding. The cart.. Well, that's always been good but it's impressive they way their support team has really stepped up recently. Highly-recommended. Great company! What do you dislike? More apps might be helpful. But really not much we don't like. We ...

PinnacleCart: Great for any business

What do you like best? There's many things we like about the solution, it's easy-to-use, very flexible and they don't charge you processing fees. Unlike other carts, everything is included. With other carts you need to pay for features, with PinnacleCart everything is included. Support has been great so far. What do you dislike? A couple features required instruction. Other than that, we love everything about it. Recommendations to others considering the product: It's one of the ...

Pinnacle Cart works for Odyssey Pro Sound

What do you like best? I like the product that they offer because it suits my business model as an on-line retailer. Many layout choices and very affordable custom design too. What do you dislike? Nothing comes to mind when I think of dislikes from Pinnacle. Maybe that they didn't send me a birthday card? Recommendations to others considering the product: Make Pinnacle Cart a consideration for your on-line solutions What problems are you solving with the product? What ...

President

What do you like best? Ability to customize code to make cart functional for various customers. What do you dislike? No DHL integration No import to quickbooks as reseller vs hosted Recommendations to others considering the product: Great product and easy to use. What problems are you solving with the product? What benefits have you realized? Quick start up and ability to customize.

Good if your needs are not complex

What do you like best? Super Simple to use and set up, and if your needs are not complex, the support is good enough. What do you dislike? If you need custom features or a modern highly sophisticated system, this probably is not the system for you. Recommendations to others considering the product: If your eCommerce needs are not to complex and you and you just need something easy that any reasonably tech minded person can set up and administer, this might be for you. What ...