Pimsleur

Inexistent customer service

The customer service is non existent. This is an online business which insist on their worldwide customer base to contact them with a US phone number. The website is a joke. Try only to logout and you will still be logged in. Try order the "Arabic" language and the basket will have the "English for Spanish speakers". Contact them using their online contact form and who knows if they'll ever respond to it.

This company is the worst..…

This company has the worst customer service I've seen in years. It was a holiday weekend, no email notice that there was an upcoming billing so I emailed them just 5 hours after they charged my card saying I did not want to proceed with their tool and to please refund. They were rude, short and obviously out to just scam me out of my $19.95 - no customer service. If you value service whatsoever you should go in any direction other than this one if you don't want to be taken advantage of.

Took money after cancellation

Even though I cancelled my subscription, Pimsleur still drew money from my account after I had already cancelled. I wrote them asking for a refund and got no response.

Definitely do not recommend.

Multiple cancelations without cancelation being processed. No care on the call other than precision of the script of policies don't allow for a refund/credit or flexibility after you spend hundreds with us.

Not recommended

I tried to learn Greece and my wife tried to learn Danish using this systemI never came past lesson one and my wife is on lesson 4It didn't work for mee and my wife says that it is difficult because they speak to fast and since there aren't any text she has a hard time knowing what to say. I believe her, I speak fluent Danish so I knowNot recommended