Pilot Reviews in March 2025: User Ratings, Pros & Cons

The best option for startup bookkeeping

Describe the project or task the provider helped with: Pilot manages your books no matter what stage you are at, but most importantly they understand the operational profile of early stage startups, including equity disbursements and tricky issues like SaaS revenue recognition. This is stuff you probably aren't thinking about and rightfully so, but having Pilot take care of things for you so you don't have to clean your books later will more than pay off. What do you like best? I ...

Pilot allows me to spend almost no time on accounting/bookkeeping.

Describe the project or task the provider helped with: They take care of all our accounting, and produce detailed personalized company reports that give us an instant overview of what's going on with the financial health of the company. What do you like best? Pilot assigns a person to manage your account. This level of personalized support is invaluable. What do you dislike? I can't think of anything to dislike about them. They work hard to make their users happy and it ...

The best option for startup bookkeeping

What do you like best? I don't have to worry at all about our books, they can go from Pilot straight to our investors without needing any modification from me. What do you dislike? Pilot hasn't given me a reason to dislike anything. I had a question once on their pricing strategy, and they actually took the time to explain their thinking, which turned out to take some things I hadn't thought of into account. Recommendations to others considering the product Support via email is ...

Great product for early/mid stage company.

Describe the project or task the provider helped with: Pilot does our overall accounting. It's our once source for all of our related needs. What do you like best? Automated monthly reports with all the details. What do you dislike? Not many that I have found at this stage.

When you thought bookkeeping couldn't get any better...

What do you like best? Blazing fast and clear responses to inquiries. What do you dislike? None whatsoever - from onboarding to day to day interactions, it's a pleasure working with Pilot. Recommendations to others considering the product Look no further - choose Pilot.

When you thought bookkeeping couldn't get any better...

Describe the project or task the provider helped with: The team at pilot has helped our company make sense of complex, international books with a level of accuracy and professionalism that competitors can only dream of. This includes timely and error-free monthly reports, perfect categorization of expenses, and related advice. What do you like best? Blazing fast and clear responses to inquiries. What do you dislike? None whatsoever - from onboarding to day to day ...

The most important partner for any new business

What do you like best? Pilot is easy to use - I don't have to request our monthly summary, it just shows up in my inbox. It's always accurate. I've also asked for a few custom things that they've quickly adhered to. I fee like they really get the customer and live to serve me. What do you dislike? Honestly, nothing. It's simple and easy to use. Recommendations to others considering the product This is a no brainer. You need to know what's going on with your businesses finances. ...

Great product for early/mid stage company.

What do you like best? Automated monthly reports with all the details. What do you dislike? Not many that I have found at this stage.

Gets all the bookkeeping right so you can focus on your business!

Describe the project or task the provider helped with: Pilot owns 100% of the bookkeeping for my ecommerce business. They helped me set it up correctly, make the right integrations, and define our bookkeeping practices. What do you like best? Exceptional customer service, clarity, explaining things. Patience with me, a non-accounting founder. Transparent pricing, great coordination with other accounting and tax-related partners/service providers. What do you dislike? Could be ...

Amazing experience

What do you like best? I love how much time they save. As an entrepreneur, my least favorite part of my work is doing the paperwork to keep our books accurate and our company compliant, and Pilot helps a huge amount in minimizing that. What do you dislike? Honestly, I don't have any major complaints about the service. It'd be nice if it cost less, because it's always nice to pay less, but I feel good about the value we're getting for what we're paying.