Pilot Reviews in March 2025: User Ratings, Pros & Cons

Low-touch and comprehensive bookkeeping

Describe the project or task the provider helped with: Pilot does all of Transcend's bookkeeping. It pulls transaction data from our bank account and Stripe, categorizes them, and files them in Quickbooks. What do you like best? We don't even have to think about bookkeeping. As a founder, I (A) didn't know what to do and (B) didn't have bandwidth to even think about it. We used Pilot and it simply took all of those responsibilities off my plate. On occasion I'll get a straight to ...

Amazing experience

Describe the project or task the provider helped with: Pilot saves us an incredible amount of time in managing out books. All of our financial data is synchronized seamlessly, without any manual effort on our part beyond answering the occasional categorization question. What do you like best? I love how much time they save. As an entrepreneur, my least favorite part of my work is doing the paperwork to keep our books accurate and our company compliant, and Pilot helps a huge amount ...

The most important partner for any new business

Describe the project or task the provider helped with: Pilot closes our books every month. We get a summary of credits and debits and if they have any questions on categories, they ask us. What do you like best? Pilot is easy to use - I don't have to request our monthly summary, it just shows up in my inbox. It's always accurate. I've also asked for a few custom things that they've quickly adhered to. I fee like they really get the customer and live to serve me. What do you ...

We welcome our robot underlords

What do you like best? Setup was painless. They tailor made a chart of accounts to suit our business. Each month they send us a note with a report letting us know they've closed the prior month and include summary information that is bespoke to our business. Best of all: the price is far less than hiring our own accounting firm. What do you dislike? If we want to have classification happen more frequently or sooner in the month, we'd have to pay more. That's the only complaint we've got.

Books done fast and without much work from our side

Describe the project or task the provider helped with: Pilot has been doing our books for the last year. What do you like best? Getting set up on Pilot is easy and they don't need much input from us to do our books. It's quick and easy. What do you dislike? One improvement would be to have the books done early next month instead of on the 15th of the next month.

Books done fast and without much work from our side

What do you like best? Getting set up on Pilot is easy and they don't need much input from us to do our books. It's quick and easy. What do you dislike? One improvement would be to have the books done early next month instead of on the 15th of the next month.

We welcome our robot underlords

Describe the project or task the provider helped with: Monthly accounting including transaction classification, monitoring for abnormal activity, and burn rate projections What do you like best? Setup was painless. They tailor made a chart of accounts to suit our business. Each month they send us a note with a report letting us know they've closed the prior month and include summary information that is bespoke to our business. Best of all: the price is far less than hiring our own ...

Pilot is an incredible ally for any new startup

What do you like best? The team iterates quickly, overdelivers, and is incredibly responsive when you have questions. The product "just works" and requires almost no overhead (asides from occasional clarification questions to maintain. It's an easy and obvious way to stay on top of finances, even as an early startup. What do you dislike? Honestly I haven't run across any issues worth pointing out. Every once in a while something is misclassified, but they're on par or better than ...

Awesome for founders who want to focus on building the business

What do you like best? Incredible customer support. Transparent pricing. Total flexibility. Great coordination. What do you dislike? Could explain the “why” a but more proactively sometimes. Not a replacement for proper accounting strategy or tax planning.

Awesome for founders who want to focus on building the business

Describe the project or task the provider helped with: Pilot owns our day to day bookkeeping. They keep it all organized across many platforms with incredible customer support. What do you like best? Incredible customer support. Transparent pricing. Total flexibility. Great coordination. What do you dislike? Could explain the “why” a but more proactively sometimes. Not a replacement for proper accounting strategy or tax planning.