9.7
Spot Score
Effortlessly create stunning visual content.
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Starts from $14/User/Month when Billed Yearly, also offers free forever plan
Piktochart has garnered a loyal following for its standout feature – exceptional customer service. Users rave about the efficient and friendly support team that goes above and beyond in resolving issues promptly. The user-friendly interface, abundant charts, and templates make designing a breeze, with strong customization tools setting it apart. While some users ...Read more
Excellent customer service with quick response times and helpful assistance.
User-friendly interface with a wide variety of templates and customization tools.
Great for creating infographics, graphs, and charts, with good support and updates.
Easy to use, especially for beginners and students, with prompt help available.
Limited image selection and template offerings can be a drawback for some users.
Occasional issues with functionality, such as slow upload times and compatibility concerns.
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EC
Elaine Cappiello
11/15/24
Great Customer Service
Great Customer Service! Representatives were able to transfer projects between personal/business accounts and change billing accordingly. Super smooth process and quick turnaround.
AW
Alyssa Wenker
11/06/24
WOW They are the best
WOW! They got back to me right away, I didn't have to sit around and wait, they also answered my question. Give them a 5 star they deserve it!
SB
Sattar Bashiri
10/30/24
User friendly interface & Great support team
It has a user-friendly interface with lots of charts and templates. The main difference between Pikochart and the others, in my view, is its strong customization tools and Its support team.
BM
ben mark
10/21/24
The staff is awesome!
Date of experience: October 21, 2024
BM
Brian Malis
09/17/24
Great customer service
I liked the options of Piktochart to start with. I found the one template that I really liked and got started. I ran into some issues with auto formatting because I was using an older browser. So I wrote customer service for help and Alison from Piktochart was awesome as she wrote back and forth with me many times until we figured it out and I got the copy that was just rightI Thank you so much for taking the time to assist me and get the document that I was really happy with :)
MB
Mary Bigus
07/24/24
Fast Support for New User
As a new user I thought an infographic I had been working on for over an hour was lost. I contacted Piktochart Support and Carmen followed up twice including an email with my saved work. Thank you Carmen1
B
Brooke
07/11/24
Piktochart has been awesome since day 1.
I've been using Piktochart since 2012, and it's been an awesome experience. The software has been incredibly beneficial for my use case! The updates and improvements that they've rolled out since launch have always been impressive, effective, and forward-thinking. I will continue to be a Piktochart user, and a big fan!
MS
Maxine Share
07/02/24
Great experience for someone new to this technology.
The customer service has ben very friendly and really helpful. As someone who does not intuitively understand technology, I've appreciated their easy-to-understand and timely responses. The only reasons I haven't given it a five is that I find they don't have a great selection of images.
MS
Maxine Share
07/02/24
Great experience for someone new to this technology.
The customer service has ben very friendly and really helpful. As someone who does not intuitively understand technology, I've appreciated their easy-to-understand and timely responses. The only reasons I haven't given it a five is that I find they don't have a great selection of images.
KS
Kuldip Singh
06/27/24
Piktochart answered my query very…
Piktochart answered my query very promptly. They also made some suggestions that I was contemplating. This was my first time on Piktochart, and the experience was extremely memorable. They have an incredible team!
