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8.4

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Pike13 - CRM Software

Pike13 Reviews in April 2025: User Ratings, Pros & Cons

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3.8

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Pike13 Reviews & Ratings

3.8

Very Good

Based on 8 ratings & 53 reviews

Rating Distribution

Excellent

(22)

Very Good

(28)

Good

(0)

Poor

(0)

Terible

(3)

Expert's Review

Pike13 is a robust and user-friendly platform tailored for small business owners, particularly those in service-based industries like gyms, studios, and fitness facilities. The software stands out for its clean, intuitive interface and mobile-first design, enabling seamless functionality on both desktop and mobile devices without the need for a dedicated app. Its ...Read more

Pike13 pros and cons

  • User-friendly and intuitive interface, with a clean design that simplifies navigation.

  • Mobile-friendly with seamless functionality on smartphones, matching desktop performance, eliminating the need for a dedicated app.

  • Efficient for managing scheduling, billing, payroll, and membership, making it ideal for small businesses and gyms.

  • Reliable for handling client management tasks like registration, class tracking, and employee administration.

  • Some processes, like handling one-time or walk-in customers, can be tedious due to manual data entry requirements.

  • Limited advanced customization options and certain features missing that could enhance functionality further.

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Showing 41-50 out of 53

AU

Anonymous User

11/02/15

4.5 out of 5

"Front Desk is a great solution for us"

What do you like best about Pike13? The flexibility to use multiple account managers and the ability to separate our products into different service categories.

DF

Doug F

11/02/15

4.5 out of 5

"Great software, decent service, still making enhancements"

What do you like best about Pike13? It works! The system is always up and operational which is critical in my industry. The software is easy to use and allows my clients to sign in and perform many functions on their own that I would normally have to have my own staff perform. It's fairly customizable, though there are a few features that I would request that they add.

AA

April A

01/17/15

4 out of 5

"Perfect Solution for our Appointment Setting Issues"

What do you like best about Pike13? So far, Front Desk helps a lot in our appointment setting. It has an easy to useinterface which allows effective registration and tracking of our goods. The schedule is also accessible in our site which provides great comfort for us.

MW

Mac W

12/02/14

4 out of 5

"Easy setup and learning curve, combined with low cost, offset more minor issues"

What do you like best about Pike13? Migrating to FDHQ, setting it up, and learning it was relatively painless. Their sales staff and development team were very helpful in dealing with issues and accommodating our requests. The scope of FDHQ's functionality is just enough to cover our needs (membership and punch card sales; class reservations; in-store retail sales; reporting) without being so exhaustive that it is difficult to learn.

MW

Mac W

12/02/14

4 out of 5

"Easy setup and learning curve, combined with low cost, offset more minor issues"

What do you like best about Pike13? Migrating to FDHQ, setting it up, and learning it was relatively painless. Their sales staff and development team were very helpful in dealing with issues and accommodating our requests. The scope of FDHQ's functionality is just enough to cover our needs (membership and punch card sales; class reservations; in-store retail sales; reporting) without being so exhaustive that it is difficult to learn.

AC

Amanda C

11/25/14

4.5 out of 5

"great software, user friendly"

What do you like best about Pike13? its very easy to learn and use. the customer service team is fantastic! the mobile version makes my life 100 times easier What do you dislike about Pike13?

KC

Keith C

11/25/14

4 out of 5

"FrontDesk delivers what our gym needs"

What do you like best about Pike13? We use FrontDesk as the client management solution for our CrossFit gym. It has a great interface that works well on desktop, mobile/tablet and it's easy and intuitive to use. The built-in analytic tools are very helpful for tracking all of the key metrics for the gym. It also has integration with Mailchimp so that we can setup and manage email blasts to our clients right from the software.

KC

Keith C

11/25/14

4 out of 5

"FrontDesk delivers what our gym needs"

What do you like best about Pike13? We use FrontDesk as the client management solution for our CrossFit gym. It has a great interface that works well on desktop, mobile/tablet and it's easy and intuitive to use. The built-in analytic tools are very helpful for tracking all of the key metrics for the gym. It also has integration with Mailchimp so that we can setup and manage email blasts to our clients right from the software.

HH

Hector H

11/12/14

4.5 out of 5

"Great Solution To Manage A CrossFit Box!"

What do you like best about Pike13? Front Desk is really easy to use in both the administrator's and the client's end. It helps us with the fast registration of new clients, signing in clients with their phones and even with keeping track of merchandise and food that we sell on side. The daily revenue reports are really easy to use.

DF

David F

11/11/14

4.5 out of 5

"Honest Review"

What do you like best about Pike13? I like the ability to use the product on any platform. I also like that they now have a schedule that is viewable from your website.