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8.4

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Pike13 - CRM Software

Pike13 Reviews in April 2025: User Ratings, Pros & Cons

Streamline your business with Pike13.

3.8

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Pike13 Reviews & Ratings

3.8

Very Good

Based on 8 ratings & 53 reviews

Rating Distribution

Excellent

(22)

Very Good

(28)

Good

(0)

Poor

(0)

Terible

(3)

Expert's Review

Pike13 is a robust and user-friendly platform tailored for small business owners, particularly those in service-based industries like gyms, studios, and fitness facilities. The software stands out for its clean, intuitive interface and mobile-first design, enabling seamless functionality on both desktop and mobile devices without the need for a dedicated app. Its ...Read more

Pike13 pros and cons

  • User-friendly and intuitive interface, with a clean design that simplifies navigation.

  • Mobile-friendly with seamless functionality on smartphones, matching desktop performance, eliminating the need for a dedicated app.

  • Efficient for managing scheduling, billing, payroll, and membership, making it ideal for small businesses and gyms.

  • Reliable for handling client management tasks like registration, class tracking, and employee administration.

  • Some processes, like handling one-time or walk-in customers, can be tedious due to manual data entry requirements.

  • Limited advanced customization options and certain features missing that could enhance functionality further.

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Showing 31-40 out of 53

AU

Anonymous User

11/03/15

3.5 out of 5

"Regular improvements and responsive support make Front Desk a viable option."

What do you like best about Pike13? We started with front desk at their ground floor and have grown with the software. What do you dislike about Pike13?

AU

Anonymous User

11/03/15

3.5 out of 5

"Regular improvements and responsive support make Front Desk a viable option."

What do you like best about Pike13? We started with front desk at their ground floor and have grown with the software. What do you dislike about Pike13?

PG

Peter G

11/02/15

5 out of 5

"Has been an asset to my own business and also at gym I work at"

What do you like best about Pike13? Customer service is above anything I have seen Cost for scheduling and merchant processing is good

DF

Daniel F

11/02/15

4.5 out of 5

"Front Desk for the perfect Fitness Studio Solutions"

What do you like best about Pike13? For our business this allows for a sort of "all in one spot" feel. We use it to track our employees, members, and even some basic level reporting and emailing.

DJ

Daniel J

11/02/15

4.5 out of 5

"All-in-one solution for membership management"

What do you like best about Pike13? Support staff are there to help and guide you through the initial setup; integrated all-in-one solution from visitor data collection (waivers), membership management and dues/product payments.

AU

Anonymous User

11/02/15

4 out of 5

"Great for small business"

What do you like best about Pike13? User friendly for both business owner and customers/clients. Excellent customer service and technical support. What do you dislike about Pike13?

AU

Anonymous User

11/02/15

5 out of 5

"Front Desk Review"

What do you like best about Pike13? It is very easy to use and our coaches and clients learn very quickly how to interface with it. What do you dislike about Pike13?

TF

Tanja F

11/02/15

5 out of 5

"Front Desk"

What do you like best about Pike13? I won't lie - there was a big mess when I first signed over to Front Desk HOWEVER.....their service has been impeccible and they've been very patient and approachable the entire time. No job was too much and no detail was too little and now everything is up and running smoothly I absolutely love Front Desk. My clients like it and I've used a different system in the past that customers really struggled with so my clients' experience is exceptionally ...

Read more

AU

Anonymous User

11/02/15

4.5 out of 5

"Front Desk is a great solution for us"

What do you like best about Pike13? The flexibility to use multiple account managers and the ability to separate our products into different service categories.

SB

Sirena B

11/02/15

5 out of 5

"FrontDesk Software for Trainers"

What do you like best about Pike13? I love FrontDesk software! I am a sole proprietor and am basically a one-woman show in my business. Having FrontDesk software feels like I have a whole team on my side to help me run my business - a front desk staff, an accounting/financial team, and a personal assistant. I've used many kinds of software services and FD is hands down, my favorite.