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8.4

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Pike13 - CRM Software

Pike13 Reviews in April 2025: User Ratings, Pros & Cons

Streamline your business with Pike13.

3.8

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Pike13 Reviews & Ratings

3.8

Very Good

Based on 8 ratings & 53 reviews

Rating Distribution

Excellent

(22)

Very Good

(28)

Good

(0)

Poor

(0)

Terible

(3)

Expert's Review

Pike13 is a robust and user-friendly platform tailored for small business owners, particularly those in service-based industries like gyms, studios, and fitness facilities. The software stands out for its clean, intuitive interface and mobile-first design, enabling seamless functionality on both desktop and mobile devices without the need for a dedicated app. Its ...Read more

Pike13 pros and cons

  • User-friendly and intuitive interface, with a clean design that simplifies navigation.

  • Mobile-friendly with seamless functionality on smartphones, matching desktop performance, eliminating the need for a dedicated app.

  • Efficient for managing scheduling, billing, payroll, and membership, making it ideal for small businesses and gyms.

  • Reliable for handling client management tasks like registration, class tracking, and employee administration.

  • Some processes, like handling one-time or walk-in customers, can be tedious due to manual data entry requirements.

  • Limited advanced customization options and certain features missing that could enhance functionality further.

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Showing 21-30 out of 53

LJ

Lauren J

01/19/18

3.5 out of 5

"Great system for business"

What do you like best about Pike13? Easy sign on process for members. Good calendar function for assigned tasks. Easy member information screens. What do you dislike about Pike13?

DM

Danielle M

10/31/17

4 out of 5

"Great for Appointment Management"

What do you like best about Pike13? We use Pike13 (formerly known as FrontDesk HQ) for the appointment functionality. You can easily customize the look of your site. The client experience is good. Easy to use. Great support, when needed. I like the auto-email functionality. Handles all of the confirmations and receipts. You can easily customize them to your needs.

JV

John V

09/05/17

3.5 out of 5

"Pike13 is good and getting better"

What do you like best about Pike13? The ease of use coupled with a mobile-first design. What do you dislike about Pike13?

JV

John V

09/05/17

3.5 out of 5

"Pike13 is good and getting better"

What do you like best about Pike13? The ease of use coupled with a mobile-first design. What do you dislike about Pike13?

KB

Kt B

04/25/17

5 out of 5

"Best Service for Studios/Gyms"

What do you like best about Pike13? Front Desk is a reliable and easy to use scheduling software that makes taking payments so much easier than Mindbody. Keeping in contact with classes is easier, and can be done directly through FrontDesk and not through an additional mail client.

JC

John C

01/24/17

3.5 out of 5

"Overal solid with a few warts."

What do you like best about Pike13? Easy to check in clients and leave note after lessons. Has my schedule laid out for several weeks in advance, and gives me notification when my schedule changes. I also like that I can use my same account for multiple business locations that I work out of in my area.

JC

John C

01/24/17

3.5 out of 5

"Overal solid with a few warts."

What do you like best about Pike13? Easy to check in clients and leave note after lessons. Has my schedule laid out for several weeks in advance, and gives me notification when my schedule changes. I also like that I can use my same account for multiple business locations that I work out of in my area.

AU

Anonymous User

12/23/16

0 out of 5

"Examine Other Alternatives Before Purchasing"

What do you like best about Pike13? We've been using Front Desk for almost 3 years, as it was chosen by our corporate franchise. Initially, it showed promise. In the last 12 months the functionality has decreased and utility for the business person who wants quick insights into the health of their business has diminished to almost zero.

AU

Anonymous User

02/24/16

0 out of 5

"Sooo many errors"

What do you like best about Pike13? The user interface is excellent! It has a clean design. This software looks so promising but I know all too well that when you go live before your product is live there is no going back.

KB

Keli B

11/10/15

5 out of 5

"Front Desk is the best balance of ease of use and features for gym management."

What do you like best about Pike13? Front Desk is easy to use and setup but still offers powerful features that let me run my business. I also like that pretty much everything works on mobile devices just as well as PCs. I can run my business from anywhere.