Phorest Salon Software Reviews in March 2025: User Ratings, Pros & Cons

Phorest Review

What do you like best? It's really easy for customers to make an appointment with the Phorest software. What do you dislike? You can't track how many hours a employee has left to work to fulfill his Pensum. What problems are you solving with the product? What benefits have you realized? It's hard to keep track of appointments and to get customers back for another appointment but with Phorest you can target these customers and get them back in the salon.

A great experience

PROS & CONS What are the best aspects of this product? There are a lot of things I like about Phorest. I mostly like that it consistently performs well. The customer support they provided is very helpful and responsive. I'm also enjoying its simple and easy interface, as well as its added features, the branded app, as well as its text messages. What aspects are problematic or could work better? It'll be great if they can fix the issue between using the USA and the United Kingdom, ...

Easy Salon software

What do you like best? I like how Phorest allows you to drag and move appointments, they allow you adjust the timing of the appointment without having to open up the ticket. I like how easy it is to set up schedules as well. What do you dislike? The only thing I dislike about Phorest is on your phone, you can’t see your schedule a month in a months glance. You can only see week by week, and if you want to see 2 months in advance you have to scroll week by week until you get there ...

Consistently reliable.

PROS & CONS What are the best aspects of this product? It took us quite a while before we decided to use this software since we had to compare it with the other salon software out in the market. We ended up choosing this one because we were impressed by a lot of things. Just some of the things we were impressed by include their text reminders, their Reconnect feature, how the software handled day to day operations, the software's customer service aspect, and just how user-friendly this ...

Salon software that is so easy to use

PROS & CONS What are the best aspects of this product? I appreciate how easy it is to set up and move appointments with this software. All I need to do is to drag an appointment, and voila! The timing of the appointment is changed and I don't even need to open the ticket. This is a feature that I am impressed with. What aspects are problematic or could work better? There is an aspect of this software that can be frustrating. When you're viewing your schedule on the phone, you can ...

Everything we need is here

PROS & CONS What are the best aspects of this product? It is so easy to be impressed by this software because everything I have been looking for is here. First off, it is so user-friendly and easy to navigate. I am impressed at how they have integrated Google reviews and social media in their software, as well as how they have made booking online easy. The appointment reminders are also a nice touch and one I appreciate. Another thing that I appreciate is how easy it is to reach out to ...

A user-friendly program

PROS & CONS What are the best aspects of this product? There are a lot of things to like about this software but one that stood out to me is how appointments can be set so easily. I know our customers like that and I like it as well. What aspects are problematic or could work better? I would like them to include a feature that tracks how many hours an employee still has to put in so that their Pensum is fulfilled. What specific problems in your company were solved by this product? ...

Receptionist

What do you like best? Its easy to use and navigate. I like that it send out client confirmation texts and emails, has a option to add more client information like address and birthdays. It is also connected to social media and clients post reviews through phorest. What do you dislike? I dont dislike anything about the program, the only thing that bothers me is that it lags sometimes and takes a while for their support to get in contact with you about issues. Recommendations to ...

Happy

What do you like best? The simplicity and ease of use along with the layout What do you dislike? The international time frame and delayed customer service reply What problems are you solving with the product? What benefits have you realized? Texts and email promos Response from Christopher Brennan of Phorest Salon Software edit Thank you so much for your feedback Sussan. We really appreciate it. Delighted to hear that the system is helping your business grow. ...

Why I like Phorest Salon Software

What do you like best? After a careful, in depth comparison with existing salon software, We chose Phorest Salon software, We are very satisfied with their initial training, Ease of use, Customer service, Day to day operations, Reconnect, text reminders etc What do you dislike? it takes time for reaching to customer service as we have to book a time to speak to someone. What problems are you solving with the product? What benefits have you realized? Appointments, Day to day ...