Phorest Salon Software Reviews in January 2025: User Ratings, Pros & Cons

Stunning organization and easy to understand

What do you like best? I love how it’s more simple than my IPhone calendar. I can see all my appointments for the day and all my coworkers. I can simply add on any extras to custome the service and add time if I would like. Extremely easy to use and genius! What do you dislike? I wish I could color code if they are a new client or not. Recommendations to others considering the product: Simple easy, and went live with literally no hiccups. Highly recommend. Even our notes ...

This is what I've been looking for

PROS & CONS What are the best aspects of this product? I’ve been in the business for several years now and I have to say that there are a lot of bad booking systems out there. This is why I was very impressed with this software when I started using it because it addressed all the issues I had with the other systems I had been using. I literally couldn't ask for more when it comes to the features that it offers. I've had success after success with this software, even if making the ...

Helpful especially with reports

PROS & CONS What are the best aspects of this product? Being able to stay on top of everything is the thing that I love the most about this software. Their section on reports keeps me up to date with what is happening in the salon, so I am always aware even if I am not physically there. I also appreciate the reviews feature of the software since it has driven up positive reviews for my business. We've received numerous good reviews on Google since we started using this, which is a big ...

Both technology and service are outstanding

PROS & CONS What are the best aspects of this product? As a piece of technology, this is remarkable. I like the app and the feature that reconnects us with clients. The ease with which appointments can be set with this software is also something that I appreciate. What aspects are problematic or could work better? A simple improvement that they can make is to give us the ability to open multiple tabs since you can't do that in the current version of the software. What specific ...

Navigating this is a breeze

PROS & CONS What are the best aspects of this product? If you're looking for software that is user-friendly and easy to navigate, this is the one. There are many features that I like, such as how it sends out client confirmation emails and text. I also appreciate that I can add birthdays, addresses, and other information to a client's profile. Another thing that I appreciate is how it can connect to social media and how it allows clients to post their reviews of our service. What ...

Really a tier above other similar programs

PROS & CONS What are the best aspects of this product? We were using different software before this one and I have to say there's a big advantage when using Phorest. With the previous software, none of our issues got resolved. We are happy with Phorest's customer support, we always get a prompt reply and effectively resolve the problem we may be having while using the software. I am also impressed with the marketing solutions it offers plus our clients are enjoying the convenience of ...

Gives me a lot of control

PROS & CONS What are the best aspects of this product? As a business owner, I appreciate how much control the software gives me, especially when it comes to what employees can and can't do on the system. The software is very user-friendly and intuitive. I also like that it is cloud-based since all the employees can easily look at their schedules. What aspects are problematic or could work better? This could be the top system in the world if it made a few changes, especially when it ...

I love the features

PROS & CONS What are the best aspects of this product? When a software performs this consistently it's hard not to be impressed. Other things that I was really impressed by include how user-friendly this software is, as well as how quick to resolve issues their customer service team is. The added features, brand app, and text messages are also appreciated. What aspects are problematic or could work better? We encountered an issue when we tried to import our clients' birthdays ...

Work has been made better by this

PROS & CONS What are the best aspects of this product? I most appreciate how this software made my work life easier. I am impressed at how well they conducted their training and how responsive their customer support team is. Features like integrated credit card processing and marketing, online booking, and reports are some of the other things that impress me about this software as well. What aspects are problematic or could work better? A couple of changes can be made to make the ...

Customer service is great

PROS & CONS What are the best aspects of this product? I am impressed by how open and willing to help their customer service team is. Any issues we've had have been resolved quickly and promptly. I also appreciate how helpful their training team was, whether they were training the front desk or the owner. It was impressive how much knowledge they had of their software and how confident they were in teaching it to us. What aspects are problematic or could work better? This software ...