Phonexa Reviews in April 2025: User Ratings, Pros & Cons

"Fantastic software out of the box and great team"

What do you like best about Phonexa? Phonexa is ready to use straight away and has a tonne of built in functionality to help get you set up right away. From existing integrations to pre-built javascript forms its full-feature but easy to use. What do you dislike about Phonexa? Everything Phonexa does is well thought out and thorough, and the only gripe we have is that they will build your form code for you but the process can be quite time consuming. Luckily there is plenty of their ...

"Great ongoing support and ability to find solutions to complex needs"

What do you like best about Phonexa? The ability to be able to find solutions to complex needs and provide multiple lead delivery options to different providers and suppliers. Having all our solutions in one place (lead delivery and email delivery) also helps from a reporting perspective What do you dislike about Phonexa? Nothing springs to mind that caused great issues What problems is Phonexa solving and how is that benefiting you? We have various different products that are used. Having ...

"Powerful Suite with Top Tier Support"

What do you like best about Phonexa? The developer and onboarding team(s) are amazing! We have recieved unparelleled assistance in developing features for our unique work flow and have been able to measurably grow our business, improve our speed of service and streamline our internal opperations. What do you dislike about Phonexa? The User Interface is a bit clunk, confusing, and redundant. Dashboards are not as intuitive as I would like for set up. It takes a long time to understand the ...

"A seemingly complex platform made simple to understand by a phenomenal support & onboarding team."

What do you like best about Phonexa? As the marketing manager of a lead generation company, Phonexa makes it extremely easy to pass our leads directly to clients - and without any delay. Once you set up proper rules and filters, everything just functions on its own, and if something goes wrong (which is usually the result of user error, in my experience), the excellent support team will arrange a 1:1 online meeting with you ASAP to get it fixed. I've barely scratched the surface of what ...

"Top Team, Always Available & Helpful"

What do you like best about Phonexa? The team at Phonexa are incredible to be fair, responsive, and helpful. They dumb things down if need it as well. What do you dislike about Phonexa? Nothing, they are brilliant. Rich, Oliver, Jacoba nd Steffi!! What problems is Phonexa solving and how is that benefiting you? They act as a lead management system to connect my sites to my dialler, meaning i can send auto responders to clients and dedupe and filter the right leads

"Well built and even better priced..."

What do you like best about Phonexa? The Phonexa Team is hands-on with integration support making it easier for new users to hit the ground running with their campaign builds. It's a great system for managing high volume lead generation and offers everything you need to address the complexities of lead routing to your multiple buyers. What do you dislike about Phonexa? I have no downsides to report. They have a robust knowledge base available to users and a dedicated team standing by to ...

"They did everything for me"

What do you like best about Phonexa? When I signed up I thought I would have to do all the setup myself. That has not been the case. With no additional costs, Rich (the onboarding specialist) has been working alongside me and did all the technical work, while I've been focusing on the business side. What do you dislike about Phonexa? At first it looks complicated due to all the features. With the help of onboarding specialist I've been able to figure it out pretty quickly. What problems is ...

"Great Platform with Exceptional Customer Support!"

What do you like best about Phonexa? I signed up with Phonexa when I was new to lead generation. Using a lead generation and delivery platform was challenging since I was just starting. That being said, Eva, my onboarding specialist, has been outstanding throughout the process, and Arshalus, the dedicated customer success manager, is always there for support and great advice. Of course, not to forget Thomas, who answered all my questions whenever I came up with one. I have nothing but the ...

"First in class Customer Support - You won't regret your decision to choose Phonexa!"

What do you like best about Phonexa? We looked for software that could handle a different part of our business and reviewed several options, but Phonexa quickly took the lead. From our initial discussion with Patrick, who took his time explaining all the platform had to offer (it has so many unique features – too many to list!) to the onboarding process, where Boris, our primary onboarding support contact, devoted his time to ensure we were able to utilize the system effectively and now we ...

"Great System, Even Greater Customer Support!"

What do you like best about Phonexa? Besides the fact that Phonexa allows our company to manage leads easily on a single platform, Phonexa has one of the best customer support! Having someone to talk to throughout the onboarding process was key to our success:) Our onboarding specialist, Boris Maksimov, was the best! What do you dislike about Phonexa? The onboarding process and getting familiar with the system took some time. Since Phonexa is such a big platform, it takes time to get used ...