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9.2

Spot Score

Phocas - Business Intelligence Software

Phocas Reviews in February 2025: User Ratings, Pros & Cons

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4.6

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Phocas Reviews & Ratings

4.6

Excellent

Based on 254 ratings & 147 reviews

Rating Distribution

Excellent

(117)

Very Good

(29)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 21-30 out of 147

GP

Gary P

11/17/20

5 out of 5

Phocas Software Revolutionized our Business

What do you like best? The ease of extracting data and reports from our financial system. Support and the knowledge base is phenomenal. the team understand what we want and how to achieve it. What do you dislike? The fact I need full user licences to utilize the CRM system. my admin team do not need access to the financial reports to the same level as every other department....but they are the most important when it comes to CRM so I would have to purchase several more licences ...

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SH

stephen h

11/17/20

5 out of 5

Phocus has been a game changer!

What do you like best? The ease of use and the fact that if you go wrong you can just click Phocus and the top and start again. Also I love how flexible the platform is and how you can easily manipulate the data in any arrangement you want. This has made reporting so much easier and also I have more data at my finger tips than I did a year ago thanks to the implementation of Phocus in our company. What do you dislike? So far i have not found anything that I dislike about the ...

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AK

Andrew K

11/17/20

5 out of 5

Sales & Marketing Control

What do you like best? Having used Phocas over the years it is so easy and intuitive, allowing you to build simple or complex reporting dashboards for all areas of the business to see visually what is happening in the business. What do you dislike? Only issue is when we have a multi branch customer who is covered by different sales representatives, they can only see their specific sales and not for all the customer branches. What problems are you solving with the product? What ...

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UI

User in Real Estate

03/11/20

4 out of 5

My Phocas Experience

What do you like best? I like how all data in consolidated into one system to make it easy to access. What do you dislike? I don’t like how difficult it was to navigate through the software at first, but overtime it becomes more user friendly. What problems are you solving with the product? What benefits have you realized? We are trying to allow each individual sales rep the opportunity to see their sales data instantly instead of waiting for reports to do so.

AI

Administrator in Consumer Goods

03/06/20

3 out of 5

Ease of visualising complex data patterns

What do you like best? The way Phocas makes it easy to visualize the complex patterns in data is really amazing. What do you dislike? I did dislike that you can't use it offline in desktop version but now it has been fixed in web version. Recommendations to others considering the product: Go for it if you really want data crunching in no time and want to focus your time and energy elsewhere. What problems are you solving with the product? What benefits have you realized? ...

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UI

User in Wholesale

12/05/19

4.5 out of 5

Simple format, with SO many data options.

What do you like best? I like Phocas's ability to take mass amounts of data, and shrink it down to a small usable form. You can filter it almost any way you can think of, filters on top of filters is the key here, to fully customizing your data and how it is presented to you. The report function is also amazing, you can custom build reports, or use many of the reports that are already there to quickly glance at whatever data sets you need to, whether for progress reports, data reports, or ...

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UI

User in Wholesale

11/13/19

3.5 out of 5

Great tool to maximize data information!

What do you like best? This tool makes it easy to transfer and look at data at a glance. It's best feature, in my opinion, is it's ability to sort and display the data in any way you want. It gives you more options than you'll ever really need. It's also got so many great reports that it can run, to automatically compare and compose data in an easily view able and understandable way. I learn more about Phocas and what it can do each time I use it. What do you dislike? The one small ...

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AB

Amber B

10/05/19

5 out of 5

Easy of Use - good tool to dive deeper

What do you like best? I really like the ease of use of Phocas. Once you get the hang of it, you can slice and dice your data or create calculations for your data. What do you dislike? Visuals/charts are limited. Have to export data into excel to manipulate and create better graphics. Recommendations to others considering the product: Request a demo.. this software can offer a lot for what you’re needing. What problems are you solving with the product? What benefits have you ...

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J

Johanna

10/03/19

4 out of 5

A big help when you want to grow

PROS & CONS What are the best aspects of this product? I can't say enough good things about how well-designed this tool is. I very quickly got the hang of how to use the dashboards, and the design is really user-friendly. It is also incredibly helpful that I can access it from anywhere that has an internet connection since it enables me to keep an eye on work even when I am moving around and on the go. What aspects are problematic or could work better? One thing I think they can improve ...

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J

Juan

09/26/19

5 out of 5

Excellent, fast, easy and helpful software

PROS & CONS What are the best aspects of this product? One of the first things I experienced is the fast shift between one data analyses to another, within seconds with only one click. Dashboards are also great because I can organize and follow the reports. In addition, their Kpi meters are very easy to access and easy to use. What aspects are problematic or could work better? We cannot set the live data with the systems we use, and that means we are day behind in the information we ...

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