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9.2

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Phocas - Business Intelligence Software

Phocas Reviews in March 2025: User Ratings, Pros & Cons

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4.6

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Phocas Reviews & Ratings

4.6

Excellent

Based on 254 ratings & 147 reviews

Rating Distribution

Excellent

(117)

Very Good

(29)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 147

B

Billie

09/25/21

5 out of 5

It is a must have software for every company.

PROS & CONS What are the best aspects of this product? With Phocas you can easily create and save reports, you can create dashboards, users, etc. Admins can make changes to different users, on the other hand, they are allowed to reset their passwords whenever they need. You can send data to different sources. You have access to different levels from a line level, in between and to the high level. Phocas gives you an ability to select and give responsibility to different users. What ...

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J

Johanna

09/23/21

4 out of 5

A big help when you want to grow

PROS & CONS What are the best aspects of this product? I can't say enough good things about how well-designed this tool is. I very quickly got the hang of how to use the dashboards, and the design is really user-friendly. It is also incredibly helpful that I can access it from anywhere that has an internet connection since it enables me to keep an eye on work even when I am moving around and on the go. What aspects are problematic or could work better? One thing I think they can improve ...

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B

Brown

09/03/21

5 out of 5

Really empowering for users

PROS & CONS What are the best aspects of this product? The thing that I appreciate the most about this is how empowering it is. It is so user-friendly that users can acquire their data and quickly get the results, all without having to go through the I.T. staff middleman. Rather than having to go through a long-winded explanation and maybe even several re-dos with I.T., we've been able to use this tool to do the job ourselves. It has really sped up the work process. What aspects are ...

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J

Juan

06/30/21

5 out of 5

Excellent, fast, easy and helpful software

PROS & CONS What are the best aspects of this product? One of the first things I experienced is the fast shift between one data analyses to another, within seconds with only one click. Dashboards are also great because I can organize and follow the reports. In addition, their Kpi meters are very easy to access and easy to use. What aspects are problematic or could work better? We cannot set the live data with the systems we use, and that means we are day behind in the information we ...

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D

Darren

05/17/21

5 out of 5

Make Phocas part of your business family. You won't regret

PROS & CONS What are the best aspects of this product? I have easy access of the sales and profits and how my business is doing on the market including the information of the different time period e.g. I can easily get the information from previous year. The process itself is time-consuming, but now with Phocas I only spend an hour to gather information for each section of my company. What aspects are problematic or could work better? There is a lot of information about the software and ...

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E

Ellen

05/11/21

4 out of 5

A tool that is user-friendly

PROS & CONS What are the best aspects of this product? I really appreciate how user-friendly this software is. It is so easy to grasp. Another thing I appreciate is how accesible and capable their customer support team is whenever I encounter an issue. What aspects are problematic or could work better? One thing I think they can improve on is the databases. When I try to modify them, it can get a little tedious and complicated. Maybe they can make this more intuitive in future versions. ...

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C

Conrad

03/07/21

5 out of 5

A very helpful business software

PROS & CONS What are the best aspects of this product? One of the things I really like about Phocas is the instant report I get, also, whenever I have trouble using the app, the support team is always here to help. The dashboards show the amount of the entered orders and returns we did. In addition, with dashboard we can easily examine the branch and the employee. I really enjoy using the Phocas because shows how many changes the sales team made on prices. What aspects are problematic or ...

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A

Alexandra

02/02/21

5 out of 5

An essential tool for your business

PROS & CONS What are the best aspects of this product? One of the first thing I experienced with Phocas is that I can collect information very easily and fast and most important I can check products and customers altoghether. But, according to my experience with Phocas one of the best things is that you can spot any problem or issue within your company and you can work on it, as we always do. What aspects are problematic or could work better? Something that I don't like is the price for ...

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MS

Martin S

11/24/20

5 out of 5

Phocas Review

What do you like best? Phocas is a great tool for Analytics. It combines various sources of data from MRP system (direct integration) through to spreadsheets. It is easy to navigate and also for administrators, it is easy to manage integrations and build dashboards and favourites that provide real value for our business. The system allows users to view data across the business and home in on exception reporting to identify issues and fix them! What do you dislike? It would ...

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PH

Phil H

11/17/20

4.5 out of 5

Amazing insights

What do you like best? Phocas gives us so much insight in to our sales that every sales member is requesting more and more information from the data we had but couldnt find a way to use What do you dislike? Chart colours are restrictive and outputs are limited What problems are you solving with the product? What benefits have you realized? Detailed sales analysis at present but rolling out to stock, financial reporting and rebates