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Perkville - Customer Advocacy Software

Perkville Reviews in April 2025: User Ratings, Pros & Cons

Elevate customer loyalty with our rewards program.

4.5

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Perkville Reviews & Ratings

4.5

Very Good

Based on 17 ratings & 16 reviews

Rating Distribution

Excellent

(14)

Very Good

(1)

Good

(1)

Poor

(0)

Terible

(0)

Expert's Review

Perkville is a versatile loyalty program platform that has garnered high praise from users across various industries. Customers appreciate the effortless integration and user-friendly interface, making it simple for both businesses and clients to engage with the rewards system. The responsive support team has been highlighted as a significant strength, providing ...Read more

Perkville pros and cons

  • Boosts member retention and engagement through rewards incentives, driving positive behaviors.

  • Easy to integrate and use, with responsive and supportive customer service.

  • Customizable loyalty programs that are appealing to both customers and businesses.

  • Provides a seamless way to track customer loyalty and create promotional rewards.

  • Some technical limitations leading to delays in new member appearances in the system.

  • Navigation for reward redemption can be confusing for users.

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Showing 11-16 out of 16

AI

Administrator in Recreational Facilities and Services

03/14/19

2.5 out of 5

We lost a lot of money using Perkville

What do you like best? Clients loved the ability to earn free classes or discounts. What do you dislike? The way our rewards were structured, we lost a lot of money giving out free classes. What problems are you solving with the product? What benefits have you realized? The platform allows us to reward our loyal clients for consistent class attendance.

AI

Administrator in Marketing and Advertising

03/14/19

3.5 out of 5

Perkville is great

What do you like best? Perfect all in one spot for me to manage my clients loyalty programs. Easy to navigate features and UX What do you dislike? Set up was a bit cumbersome with lots of back and forth about our questions. Recommendations to others considering the product: Good product overall, make sure to gather all requirements. What problems are you solving with the product? What benefits have you realized? Boosting retention and higher NPS

AI

Administrator in Leisure, Travel & Tourism

04/23/18

5 out of 5

Perkville is AWESOME

What do you like best? The flexibility of the reward programme. You can have your own club rewards, you can link out to other providers. It's very simple and transparent for how members earn their activity through your customised programme! What do you dislike? Nothing at all. I think the programme is awesome Recommendations to others considering the product: Look at your loyalty reward program, realise it could be better and then get Perkville on board. What problems are you ...

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TF

Terri F

04/15/18

5 out of 5

The proof is in the numbers!

What do you like best? Perkville has given me the tool to strengthen our relationship with our clients and to provided a greater connection to our community and the services we offer. Our clients LOVE it! It's easy to use on both the business side and consumer side. Perkville support is awesome and they are there to help you grow and enhance your program at every step of the way. Best of all, it has improved our referral rate. What do you dislike? Dislike is a strong word. There is ...

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NF

Nicole F

02/10/18

5 out of 5

Great Service

What do you like best? Perkville is a great service. Not only is it good for the clients but it is good for the business owners as well. It's very easy to see a list of your clients, or search them by name or email. What do you dislike? I like the ease at which it takes to find clients. It's very easy to search. What problems are you solving with the product? What benefits have you realized? Perkville makes it very easy to offer promotions to clients.

DW

Dieter W

04/27/15

5 out of 5

AMAZING Perkville4life.

What do you like best? I think that this product is amazing and the customer service that your receive from the support team is fantastic. What do you dislike? There is nothing that i dislike about it! Recommendations to others considering the product: Get it set up now!! Don't wait! What problems are you solving with the product? What benefits have you realized? This helps us to engage with our customer and really helps to understand buying habits