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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in April 2025: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.3

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Perkbox Reviews & Ratings

4.3

Very Good

Based on 108 ratings & 2652 reviews

Rating Distribution

Excellent

(1838)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Expert's Review

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 81-90 out of 2652

AU

Anonymous User

01/08/24

4 out of 5

"Great Perks for all"

What do you like best about Perkbox? The range of perks and benefits is great, there seems to be something for everyone. Customer support is great too - had an issue with a flexipoint purchase and they resolved and refunded really fast.

CH

CHE HARGREAVES

01/07/24

5 out of 5

I had a problem completing the January…

I had a problem completing the January Bingo feature on the Perkbox homepage and I reached out to the Support Team on Chat, and Sofie was able to get me a very quick solution so I was able to complete the bingo card and enter the draw. Excellent service, many thanks again!

C

chris

01/07/24

1 out of 5

It’s crap

It’s crap just a set of penis trying to con money out of people

JH

Jennifer Hsu

12/29/23

5 out of 5

I’ve been benefited so much from the…

I’ve been benefited so much from the website, thank you!

EM

Elizabeth Margaret Hayward

12/19/23

5 out of 5

Quick to reply to my query & 100%…

Quick to reply to my query & 100% helpful.

GR

Gareth Roper

12/17/23

1 out of 5

Great until there is an issue

Great until there is an issue. Pay a monthly fee but when the issuing of a voucher is a problem they aren’t interested.

AU

Anonymous User

11/16/23

3 out of 5

"Easy to use and helpful support team"

What do you like best about Perkbox? The support team are responsive and helpful What do you dislike about Perkbox?

BZ

Bruno Zukauskas

10/31/23

1 out of 5

Voucher doesn’t work and refund was denied

Ordered a John Lewis & Partners gift voucher to use that Waitrose Cellar as their site says they accept these vouchers. When I was trying to use the voucher, the code doesn’t go through. After speaking to Perkbox customer service I was told these John Lewis vouchers are not accepted in Waitrose Cellar and now they can’t refund me either as I agreed with their T&Cs. Spoke to the customer service agent and also to her manager, Emily, and still nothing was sorted. Very frustrating experience ...

Read more

AU

Anonymous User

10/30/23

4.5 out of 5

"Perkbox is positive"

What do you like best about Perkbox? We like that you are able to do staff polls on here which are easy to organise and share. We also like the range of perks avaialble, there is something for everyone.

AU

Anonymous User

10/30/23

4.5 out of 5

"Perkbox is positive"

What do you like best about Perkbox? We like that you are able to do staff polls on here which are easy to organise and share. We also like the range of perks avaialble, there is something for everyone.