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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in April 2025: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.3

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Perkbox Reviews & Ratings

4.3

Very Good

Based on 108 ratings & 2652 reviews

Rating Distribution

Excellent

(1838)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Expert's Review generated by AI

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 71-80 out of 2652

RW

rachel wilson

02/28/24

5 out of 5

super helpful

super helpful - thank you

P

PG

02/28/24

5 out of 5

Swift and efficient response to problem

Date of experience: February 29, 2024

M

Mukesh

02/28/24

5 out of 5

Very helpful and excellent service.

Date of experience: February 29, 2024

M

Marie

02/27/24

5 out of 5

The quick response from Lauren when on…

The quick response from Lauren when on the chat box

S

Stuart

02/27/24

5 out of 5

I have just been dealing with Sofie who…

I have just been dealing with Sofie who has dealt efficiently and promptly with my query on behalf of one of our employees. All good and we have a happy employee again..

ME

Mrs Eileen Kennedy

02/27/24

5 out of 5

The lady I spoke to called Lauren was…

The lady I spoke to called Lauren was so kind and so very helpful. She made contact with me a number of time until the issue was resolved. My issue was resolved quickly and without hassle thanks to Lauren.

C

cos

02/26/24

5 out of 5

Helpful customer service

Helpful customer service. My credits expired and got reinstated after a quick chat with support.

EG

Elysia Garner

02/21/24

5 out of 5

The app is great ,it has given me…

The app is great ,it has given me weekly savings ... every little helps:) The perkbox team are also amazing, Lauren is incredible she has solved any problems I have had with efficiency ,kindness and care.

A

Ad

02/18/24

5 out of 5

When things go wrong

Something went wrong for me while ordering a coupon. When I contacted Perkbox Lauren especially helpful. I was updated regularly while she was working on the solution. All round excellent service!

AU

Anonymous User

01/08/24

4 out of 5

"Great Perks for all"

What do you like best about Perkbox? The range of perks and benefits is great, there seems to be something for everyone. Customer support is great too - had an issue with a flexipoint purchase and they resolved and refunded really fast.