9.8
Spot Score
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Perkbox offers custom pricing plan
Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more
Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.
High satisfaction with perks, discounts, and rewards program, leading to cost savings.
Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.
Positive feedback on staff professionalism, friendliness, patience, and attentiveness.
Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.
Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.
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Showing 41-50 out of 2652
ER
Emily Rowan
06/24/24
Speedy Resolution
Had a problem with logging in after my company enabled SSO. Sofie had it sorted within only a few hours of me contacting Perkbox. Amazing service. Thanks again.
ER
Emily Rowan
06/24/24
Speedy Resolution
Had a problem with logging in after my company enabled SSO. Sofie had it sorted within only a few hours of me contacting Perkbox. Amazing service. Thanks again.
SS
Sally S
06/24/24
Swift friendly response and helped sort…
Swift friendly response and helped sort out the issues we were having
I
IndigoTree
06/19/24
Perkbox make their service very hard to cancel
Perkbox make their service very hard to cancel and their terms are very misleading and probably unfair as they are so much in their favour. We ended up having to pay for three months we did not want even though they were making a significant change to the terms. We were assured this would be cancelled at the start of June and then they demanded another small additional payment they had not mentioned previously. Very poor
EK
Elmira Kinski
04/04/24
Olivia demonstrated exceptional…
Olivia demonstrated exceptional patience and courtesy throughout our communication. Her responses were consistently clear and helpful.
EB
Ellen Bradley
04/01/24
Airbnb voucher faff
I used Perkbox to buy airbnb vouchers for a planned week-long family holiday rental. There is a £500 limit to the value of each voucher you can purchase, which meant I had to purchase 8 vouchers in 8 separate transactions. My bank blocked my card after the 5th purchase, so I had to switch to another card, which was also blocked due to Perkbox's automatic fraud prevention (kicks in when you make multiple high-value purchases). Olivia R at Perkbox gave excellent customer service and was super ...
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EB
Ellen Bradley
04/01/24
Airbnb voucher faff
I used Perkbox to buy airbnb vouchers for a planned week-long family holiday rental. There is a £500 limit to the value of each voucher you can purchase, which meant I had to purchase 8 vouchers in 8 separate transactions. My bank blocked my card after the 5th purchase, so I had to switch to another card, which was also blocked due to Perkbox's automatic fraud prevention (kicks in when you make multiple high-value purchases). Olivia R at Perkbox gave excellent customer service and was super ...
Read more
JW
James W
03/26/24
I had trouble with the Tastecard perk…
I had trouble with the Tastecard perk not working for me - I wasn't able to activate it in the Tastecard app or website. This is the only perk I've experienced an issue with in over 2 years. So I reached out to customer support to get a refund and the Perkbox team got back to me very quickly and got straight on the case to help me out. Many thanks to Sofie White and Lauren Jones for being super helpful - Lauren got in touch when Sofie was away on annual leave to say that they're still ...
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N
Nicola
03/24/24
I emailed Perkbox regarding my query
I emailed Perkbox regarding my query - Very pleased with Lauren's service, very quick and efficient – thank you
GW
Grant Williams
03/23/24
It never works
Never able to make use of the “discounts” my wife has tried in vain for more than a year to purchase a voucher for the likes of Sainsbury’s- AirBNB etc . It never works like never works added to that support, apparently anyone wanting to use a platform like this only does so inside the hours of 9am and 5pm. Safe to say it’s a joke site.
