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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Perkbox Reviews & Ratings

4.3

Very Good

Based on 108 ratings & 2652 reviews

Rating Distribution

Excellent

(1838)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Expert's Review generated by AI

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 31-40 out of 2652

BM

Billy McKay

07/31/24

5 out of 5

Super nice customer service team

Super nice customer service team dealt with an issue within a couple of hours of reaching out. Thanks Sofie!

PS

Phil Stansfield

07/15/24

5 out of 5

A great site for saving money

A great site for saving money, benefiting from discounted hotel breaks and food and beverage. The wellness section is good for various emotional problems and for relaxation. I particularly like the hypnotherapy relaxation, 30 minutes of peaceful breathing exercises and meditation. Celebrating colleagues milestones is also good.

PS

Phil Stansfield

07/15/24

5 out of 5

A great site for saving money

A great site for saving money, benefiting from discounted hotel breaks and food and beverage. The wellness section is good for various emotional problems and for relaxation. I particularly like the hypnotherapy relaxation, 30 minutes of peaceful breathing exercises and meditation. Celebrating colleagues milestones is also good.

S

sarah

07/09/24

5 out of 5

Excellent

Excellent, I use regularly and save lots of money. Would highly recommend. The customer service are fast and helpful if ever needed too.

S

sarah

07/09/24

5 out of 5

Excellent

Excellent, I use regularly and save lots of money. Would highly recommend. The customer service are fast and helpful if ever needed too.

J

Jamie

07/05/24

5 out of 5

Amazing customer service

I had some difficulties with my account, and Sofie assisted me to resolve the issue. Sofie was incredibly helpful and reassuring, and helped me with my account immediately. Top Service!

J

Jamie

07/05/24

5 out of 5

Amazing customer service

I had some difficulties with my account, and Sofie assisted me to resolve the issue. Sofie was incredibly helpful and reassuring, and helped me with my account immediately. Top Service!

R

Rahul

06/27/24

5 out of 5

Thank you Olivia

I recently connected with Olivia from the Support Team of Perkbox regarding some issues I was experiencing. The way she helped me with the issue was truly impressive. Olivia demonstrated exceptional patience, attentiveness, and professionalism throughout our interaction. Her timely responses and clear explanations made resolving my problem much easier. It's rare to encounter such dedicated support, and Olivia's efforts ensured a smooth and stress-free resolution. I genuinely appreciate her ...

Read more

R

Rahul

06/27/24

5 out of 5

Thank you Olivia

I recently connected with Olivia from the Support Team of Perkbox regarding some issues I was experiencing. The way she helped me with the issue was truly impressive. Olivia demonstrated exceptional patience, attentiveness, and professionalism throughout our interaction. Her timely responses and clear explanations made resolving my problem much easier. It's rare to encounter such dedicated support, and Olivia's efforts ensured a smooth and stress-free resolution. I genuinely appreciate her ...

Read more

SS

Sally S

06/24/24

5 out of 5

Swift friendly response and helped sort…

Swift friendly response and helped sort out the issues we were having