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9.8

Spot Score

Perkbox - Employee Engagement Software

Perkbox Reviews in April 2025: User Ratings, Pros & Cons

Boost employee happiness and retention with Perkbox.

4.3

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Perkbox Reviews & Ratings

4.3

Very Good

Based on 108 ratings & 2652 reviews

Rating Distribution

Excellent

(1838)

Very Good

(522)

Good

(122)

Poor

(43)

Terible

(127)

Expert's Review

Perkbox has garnered high praise for its exceptional customer service, with standout representatives like Sofie and Olivia receiving glowing reviews for their attentive and professional support. Users have highlighted the ease of resolving issues and the supportive nature of the team, showcasing a strong commitment to ensuring a positive user experience. The ...Read more

Perkbox pros and cons

  • Exceptional customer service with quick issue resolution, praised staff members like Sofie, Lauren, and Olivia.

  • High satisfaction with perks, discounts, and rewards program, leading to cost savings.

  • Easy-to-use interface and platform, appreciated for saving money and accessing wellness benefits.

  • Positive feedback on staff professionalism, friendliness, patience, and attentiveness.

  • Some users experienced issues redeeming vouchers or discounts, leading to frustration and disappointment.

  • Concerns raised about the usefulness and relevance of vouchers offered, questioning the value of the rewards program.

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Showing 1-10 out of 2652

L

Laura

11/26/24

5 out of 5

Sofie was really helpful and set up a…

Sofie was really helpful and set up a call to resolve the issue - it was great and has strengthened the integration relationship with our HRIS system

L

Laura

11/26/24

5 out of 5

Sofie was really helpful and set up a…

Sofie was really helpful and set up a call to resolve the issue - it was great and has strengthened the integration relationship with our HRIS system

K

Krithik

11/22/24

5 out of 5

Great customer service

Great customer service, easy to use.

K

Krithik

11/22/24

5 out of 5

Great customer service

Great customer service, easy to use.

J

Jay

11/20/24

5 out of 5

Excellent rewards program

Excellent rewards program. I particularly enjoyed the Cinema vouchers I got through Flexi points. For any questions I had, Sofie was a great help. She went beyond and above to ensure my experience was a positive one.

J

Jay

11/20/24

5 out of 5

Excellent rewards program

Excellent rewards program. I particularly enjoyed the Cinema vouchers I got through Flexi points. For any questions I had, Sofie was a great help. She went beyond and above to ensure my experience was a positive one.

VG

Vladimir Glavatchi

11/18/24

5 out of 5

Lauren from Perkbox was amazing

Lauren from Perkbox was amazing, focused on solving my problem with Logging In to the account. Brilliant.

AG

Aus Girl

11/18/24

5 out of 5

Great perks and discounts

Great perks and discounts. Have saved over $300+ in the past year. The customer service is also 10/10. Super helpful and they put effort into their response and helping you. Couldn’t recommend more!

VG

Vladimir Glavatchi

11/18/24

5 out of 5

Lauren from Perkbox was amazing

Lauren from Perkbox was amazing, focused on solving my problem with Logging In to the account. Brilliant.

AG

Aus Girl

11/18/24

5 out of 5

Great perks and discounts

Great perks and discounts. Have saved over $300+ in the past year. The customer service is also 10/10. Super helpful and they put effort into their response and helping you. Couldn’t recommend more!