9.8/10
Spot Score
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L
Laura
11/26/24
Sofie was really helpful and set up a…
Sofie was really helpful and set up a call to resolve the issue - it was great and has strengthened the integration relationship with our HRIS system
K
Krithik
11/22/24
Great customer service
Great customer service, easy to use.
J
Jay
11/20/24
Excellent rewards program
Excellent rewards program. I particularly enjoyed the Cinema vouchers I got through Flexi points. For any questions I had, Sofie was a great help. She went beyond and above to ensure my experience was a positive one.
VG
Vladimir Glavatchi
11/18/24
Lauren from Perkbox was amazing
Lauren from Perkbox was amazing, focused on solving my problem with Logging In to the account. Brilliant.
AG
Aus Girl
11/18/24
Great perks and discounts
Great perks and discounts. Have saved over $300+ in the past year. The customer service is also 10/10. Super helpful and they put effort into their response and helping you. Couldn’t recommend more!
L
lu
11/15/24
Olivia at Perkbox
My interaction with Olivia was really helpful and informative. I'd made a mistake and she helped me rectify it really quickly, which considering I was dealing with a bereavement was so appreciated.
VT
VICTORIA TOYAMA
11/14/24
Great experience with Sofie
I have had a great experience with Sofie .she is very responsive and helpful. She sorted my issue out very quickly. I’m very happy and satisfied with her service! Keep up the good work, Sofie:) Kind regards Victoria
A
Adam
11/11/24
Fantastic Customer Support
Admittedly, I messed up when attempting to purchase a voucher. I contacted Olivia who very quickly resolved the issue which, if wasn't resolved, would have left me £250 down. I've very appreciative of the help I received.
J
Jenny
11/11/24
Lauren handled my query with ease
Lauren handled my query with ease, she was able to give me clear and concise information. Very pleased with her professionalism and friendly nature, a great asset to the business.
LB
Lois Bell
11/07/24
Lauren is a star!
I made the mistake of not reading the full T&Cs of a voucher and got myself into an absolute pickle. The support that I was provided from Lauren at Perkbox was invaluable. She tried to understand the situation straight away and helped me as much as she possibly could. Thank you so much.