9.4
Spot Score
Personalized benefits for a modern workforce.
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Starts from $10/employee/month
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Showing 11-20 out of 72
AU
Anonymous User
08/29/22
"Great Alternative to Group Health Insurance"
What do you like best about PeopleKeep? I like the ability to offer benefits that staff can tailor to their own circumstances and to have a streamlined way to manage reimbursements. PeopleKeep documentation and blogs are full of helpful information and my experience with customer support has been positive. Alerts and reminders are sent out in advance where there are reporting or filing requirements and that's helpful in making sure we are in compliance.
AU
Anonymous User
08/29/22
"Excellent Customer Service"
What do you like best about PeopleKeep? I like the ease of getting my questions in a very timely/knowledgeable timeframe. The customer service (Angela Light) and her team are very efficient and friendly!
SP
Scott P
02/16/22
"Worst software and support I have ever experienced"
What do you like best about PeopleKeep? The only thing that is easy is managing reimbursements. What do you dislike about PeopleKeep?
ML
Mike Lydon
02/06/22
There is no customer service from PeopleKeep
There is no customer service from PeopleKeep. Their software is not accurate in tracking reimbursements. If you find an error, then they require you to schedule an appointment, which ends up been weeks out.
AU
Anonymous User
11/15/21
"Major problems with the software"
What do you like best about PeopleKeep? One of the few ICHRA providers, since this is a new benefit that companies can offer. Not much good to say about this. What do you dislike about PeopleKeep?
H
Heather
04/03/21
The top rated reviews are from 2 and 3 years ago. BEWARE
If you look, there is only one recent review, and that review rates PeopleKeep as terrible. That is also my experience. Customer service--there really isn't any. There is absolutely no way to talk to anyone! The "chat" is NOT LIVE. You key in your question and then wait days to receive an email response. OR there is no response at all. Arrgh. PeopleKeep was recommended to me as it is less costly than "the other company." Do your employees a favor and spend the dollars to get a company that ...
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D
Diane
02/02/21
After offering our employees a product…
After offering our employees a product through Zane/PeopleKeep for years, I would never recommend them. Their customer service is the worst I have ever dealt with & their response time to requests is zero. No dedicated rep. They have left our company hanging without support. It is sad and upsetting to see this happen. At one time they were a decent company.
P
Paulette
01/04/21
DON'T use them!!
DON'T use them!!! Never able to reach them by phone when you need to speak with them. I had to schedule a call back and it is 10 days out!
AU
Anonymous User
03/05/20
"I love my Peoplekeep"
What do you like best about PeopleKeep? It can be used by me or my family member for most of the medical services. What do you dislike about PeopleKeep?
JB
Joseph Burks
06/16/19
Every time I have to use this benefit…
Every time I have to use this benefit it's like pulling f***ing teeth. Treatment plans and receipts for payment are never enough for these people. You have to pay huge upfront costs and wait for reimbursement if they deem you worthy of "approval". This service is bulls**t
