People.ai Reviews in April 2025: User Ratings, Pros & Cons

"People AI gives us all insights required about our Sales team activity."

What do you like best about People.ai? People AI gives us all insights required about our Sales team activity. It helps us in measuring the effectiveness of meetings, emails or calls. What do you dislike about People.ai? The data provided by People AI can be better enriched to add more information regarding participants etc.,. What problems is People.ai solving and how is that benefiting you? Measuring the productivity of our Sales team and leaving nothing to guesses

"great tracking product"

What do you like best about People.ai? auto skimming of many different factors to allow for automatic tracking of customers What do you dislike about People.ai? a lot of my customers are not properly categorized and i need to properly align them to accounts What problems is People.ai solving and how is that benefiting you? automatic tracking of customer interactions for easy tracking and management review

"Easily Records Sales Activities"

What do you like best about People.ai? When I am prospecting via email and have no record of this contact in salesforce, it will create a contact automatically, which saves some manual steps. It also creates my activity which is helpful in reporting for management. What do you dislike about People.ai? You feel a little like big brother in the beginning, but realize it's there to help. Also, it would be nice if it could collect data to create the contacts title. What problems is People.ai ...

"Great insight into Salesforce usage and love the integration"

What do you like best about People.ai? People.ai is definitely helpful to see where I stand across my team in terms of metrics and productivity. As a sales professional I am competitive, so to be able to effectively get data or information on our team's ranking gives me a definite idea of where I need to work on and improve. I am able to track my activities and assess how it relates to the sales I produce. It helps define what activities to focus on as well. What do you dislike about ...

"People.ai provides a snapshot of where to focus to strengthen the business"

What do you like best about People.ai? Analytics of team activities is helpful because it helps show where our focus area should be. What do you dislike about People.ai? Navigating the platform is tricky at the start What problems is People.ai solving and how is that benefiting you? The analytics behind the business with such a dynamic flow of work helps provide real-time information on where we should be turning our focus.

"Good UX"

What do you like best about People.ai? Solid account enrichment approach. I like how easy the tool is to navigate and am enjoying getting to use it. The more time I spend on it the more useful I discover it is. What do you dislike about People.ai? Pricing model. Unclear of the different tiers available for scaling the reach of this tool. Would love more transparency of pricing for larger roll-outs to large enterprises. Recommendations to others considering People.ai: N/A What problems is ...

"Engagement level useful, integrations not so much."

What do you like best about People.ai? The engagement level feature is very useful - being able to see leads that are the most engaged comes in handy when you have lots of leads What do you dislike about People.ai? The integration is a bit questionable. We use it with our CRM and it tends to miss emails and contacts sometimes. What problems is People.ai solving and how is that benefiting you? We use it to bring communication with prospects into our CRM primarily and understand who is the ...

"People.ai Review"

What do you like best about People.ai? What I like best is the wealth of data. We get an incredible amount of information on how much and how efficently we are engaging with our clients. I can distil that data by individual, team, whatever. It's hugely insightful What do you dislike about People.ai? The only downsides I've encountered have been pretty minimal. The team selection panel on the insights page is a bit wonky. If you open and close the menu heirarchy, sometimes the teams don't ...

"Easy to use and an actual useful sales tool"

What do you like best about People.ai? Easy to fill out and it gives you productive insight. What do you dislike about People.ai? No Sales person likes an abundance of tools, but I am for People.ai Recommendations to others considering People.ai: Use it through Salesforce (or other CRM) so that you don't have to learn a new tool What problems is People.ai solving and how is that benefiting you? Helping to understand gaps in my deals based on what needs to happen for a deal to close.

"Highly Recommend People.ai"

What do you like best about People.ai? I really enjoyed the actionable insightsI that People.ai provides. I was able to set parameters to get the most out of my GTM strategy for both Sales and Marketing. What do you dislike about People.ai? Too early in the process to highlight any issues or concerns. Everything has been great from the buying process, the design, and deployment. What problems is People.ai solving and how is that benefiting you? It has really allowed us to accelerate our ...