People.ai Reviews in April 2025: User Ratings, Pros & Cons

"Analyst view of People.AI"

What do you like best about People.ai? auto activity logging Connect to data via tableau auto manage hierarchy What do you dislike about People.ai? Not viewing more than one salesforce instance at once What problems is People.ai solving and how is that benefiting you? logging activity and tracking how engaged the sales team is with opporutnities

"People.ai for Corporate Organizations"

What do you like best about People.ai? Reducing the manual effort of recording every conversation. Configuration & adding new users with auto SF hierarchy is super easy, and articles are of great help. What do you dislike about People.ai? Not able to capture the physical meetings. It has to be on the calendars for getting captured. Can there be a 2-way flow of info between People.ai and the CRM? Not all the meetings get synced and need to be validated. Can there be a notification triggered ...

"Nice timesaving tool"

What do you like best about People.ai? Gaining insight we wouldn't be able to recognize without it. Saving sales rep's time by reducing manual data entry. Automating the process for adding contacts to the CRM. What do you dislike about People.ai? It could just be our configuration, but there are many quirks you must know about and work around when reporting on people.ai data. Our client service rep appears to be a bit stretched and can sometimes be slow to respond or follow up on questions. ...

"Next Gen Sales System"

What do you like best about People.ai? The ability that P.ai provides for sales leaders to manage their business with leading indicators. What do you dislike about People.ai? Inability to have one location a sales user can edit the account/opportunity a meeting is associated with and the type of business meeting. What problems is People.ai solving and how is that benefiting you? With being an organization that has a world-class MEDDIC sales process, we are using P.ai to help us gain insight ...

"Very powerful tool with a very detail oriented team"

What do you like best about People.ai? The capability to easily track engagement with prospects. What do you dislike about People.ai? There are some powerful tools that can be used only in people AI app and would be very helpful to have them on the CRM level. there is a place to improve in the SFDC integrated tools that should reflect an organized view of activities. What problems is People.ai solving and how is that benefiting you? lack of visibility to engagement health, a need to allow ...

"Great Customer Service an Support"

What do you like best about People.ai? I love how involved the customer support team is always involved and quick to answer any questions about the software. What do you dislike about People.ai? Presents a hurdle when trying to navigate around the manage package installed in Salesforce. What problems is People.ai solving and how is that benefiting you? The ability to update opportunities in real-time from a report.

"People.AI Is Easy To Setup and Use"

What do you like best about People.ai? People.AI is a fantastic enterprise-level tool. From its Relationship Map to MEDDIC capabilities, it's been a staple at two companies I have worked for. It's easy to setup, intuitive, and you can get good reporting and metrics from it. What do you dislike about People.ai? No out of the box ability to create validation rules to prompt Sales reps to fill out a MEDDIC form What problems is People.ai solving and how is that benefiting you? Sales process ...

"Great enterprise solution for Gmail activity capture"

What do you like best about People.ai? It captures all emails and events from Gmail and auto relate to records in salesforce What do you dislike about People.ai? lack of capability to divide and analyse scheduled events participants, they all come up in SF on a single attribution What problems is People.ai solving and how is that benefiting you? visibility on team activities

"Great product with flexible configuration"

What do you like best about People.ai? People.ai vastly simplifies activity tracking for sales reps - once configured, anything flowing through our email or calendar is logged to SFDC, and associated to the corresponding lead, contact, opportunity, and/or account. Our account team has always been very proactive and more than willing to bend over backwards for us, which is rare to see in many sales tech vendors. What do you dislike about People.ai? We do spend a lot of time troubleshooting ...

"powerful suite of tools"

What do you like best about People.ai? The ability to track # of meetings without manual rep logging is something I was missing at previous companies that we now have - it's great. We've adopted many of people.ai's products, including the playbook, scorecards and people maps. It's nice to have everything under "one roof," and the tools were not difficult to onboard. We have a good relationship with the sellers and CSMs at people.ai. We are about to adopt the Account Planning functionality, ...