People.ai Reviews in April 2025: User Ratings, Pros & Cons

"Excellent intelligence tool but needs to improve its UX."

What do you like best about People.ai? First and foremost, the customer service of the product. Whenever we had a doubt, the team at people.ai responded quickly. Overall it's a good tool if you work in revenue or sales enablement. What do you dislike about People.ai? The UX of the platform, specifically its dashboard and its filter feature when using searcher. Also, there is a delay in the reporting. What problems is People.ai solving and how is that benefiting you? The ability to track rep ...

"Good tool, but can still improve documentation part"

What do you like best about People.ai? The tool itself is very good, once get rampped up, it's very simple to use. What do you dislike about People.ai? The documentation part is very outdated, compared with the API content. What problems is People.ai solving and how is that benefiting you? Understanding sales activity

"Excellent Visibility in PG Activities"

What do you like best about People.ai? Ability to view, not only at top level, but at a granular level the pipe generating activities that each rep is undertaking. The additional AI layering is the cherry on top What do you dislike about People.ai? The most frustrating aspect of People.ai is the inability to create overall time filters. Each column of data has to be filtered individually which as a user can be super frustrating What problems is People.ai solving and how is that benefiting ...

"Great insights and analytics"

What do you like best about People.ai? Visibility on team analytics, deal insights and overall ease of use. What do you dislike about People.ai? Set up requires you to know exactly how you want it to be implemented, which can be time consuming. What problems is People.ai solving and how is that benefiting you? Aligning our Sales Process to our Sales Methodology and providing visibility on metrics, kpi's and deal risk

"People.ai specifically helps our Organization on mapping/matching key activities and Opps."

What do you like best about People.ai? 1.Easy Interface and navigation to get to actionable data 2. Accuracy of matching meetings/activities What do you dislike about People.ai? 1. There is limitation in Engagement dashboards [Custom SFDC fields reporting - gotta to do with Integration] 2. Options for sensitive markets like Japan, where meetings are not marked in customer/prospect calendars. 3. Peopleglass UI could be better What problems is People.ai solving and how is that benefiting ...

"The interface is nice, but it lacks the ability to capture data from several sources"

What do you like best about People.ai? I like the visibility aspect and the way the dashboards and interface appear. It is also user-friendly from a reporting viewing standpoint when comparing team members in terms of productivity. What do you dislike about People.ai? People.ai has the ability to do well in the future, and we met with individuals at People.ai a few times to discuss the features and abilities, as we were considering using it for account mapping (an upgrade and a bigger ...

"Great tool to understand account engagement"

What do you like best about People.ai? It's been very helpful in understanding the engagement in an account after account ownership changes. The "most engaged people" section has helped me seamlessly pickup where there's already opportunity with great contacts from past account owners What do you dislike about People.ai? It seems to be a missed opportunity not to push enrichment data to sfdc What problems is People.ai solving and how is that benefiting you? Mapping out everyone that has ...

"Great tool to understand account engagement"

What do you like best about People.ai? It's been very helpful in understanding the engagement in an account after account ownership changes. The "most engaged people" section has helped me seamlessly pickup where there's already opportunity with great contacts from past account owners What do you dislike about People.ai? It seems to be a missed opportunity not to push enrichment data to sfdc What problems is People.ai solving and how is that benefiting you? Mapping out everyone that has ...

"Solid, helpful product for more complex enterprise sales cycles"

What do you like best about People.ai? 1. Very strong customer success team. 2. Intelligence works well at grabbing emails/interactions and giving a true "engaged" score. 3. Permission sets are well done and support scale. What do you dislike about People.ai? Tough to force reps to update ClosePlans. Would be helpful to have additional alerts or pings to both managers and reps when they are failing to use the product to its full potential. What problems is People.ai solving and how is that ...

"Really helps manage time and strategy"

What do you like best about People.ai? My favorite thing about People.so is that it takes the guesswork out of if a strategy is being done by keeping me up to date on my reach outs with key secession makers. What do you dislike about People.ai? I haven't found anything so far that I dislike. It goes seamlessly into SFDC and provides a clear view of where my time is and should be spent. Very cool Product! What problems is People.ai solving and how is that benefiting you? It's solving the ...