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PayU - Payment Processing Software

PayU Reviews in April 2025: User Ratings, Pros & Cons

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1.9

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PayU Reviews & Ratings

1.9

Based on 79 ratings & 57 reviews

Rating Distribution

Excellent

(4)

Very Good

(2)

Good

(2)

Poor

(1)

Terible

(48)

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Showing 41-50 out of 57

AS

Amrita Shende

07/06/19

1 out of 5

This is very unsafe payment gateway

This is very unsafe payment gateway. They provide access without any kyc of merchand. Becoz of that any company make you full and take away your money. They don't have proper procedure for refund if merchand cheat you. Pls be alert dont use this pyment gateway if u r dealing with any merchang using this gate way. I lost my 30k through this site.

CI

Chike I

06/15/19

5 out of 5

Easy Payment integration for your Online Store

What do you like best? PayU can be easily integrated to most Online e-commerce software, all you need is secure a merchant account and your security key, add that to your online shop and you are ready to accept payments. What do you dislike? When you use PayU to accept payments, your payments are only released once a week which can easily become a cash flow problem, most businesses don't like such and would prefer their payments released at least next day Recommendations to ...

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B

Baelhealth@2018

03/01/19

1 out of 5

It is scam

It is scam. They open our merchant account after all verifications. Now, once we started receiving money, they have not started bank disbursement. after merchant account has opened, they don't provide customer service number. None of their existing number works. They have hold our money.

SI

syed imran

02/21/19

1 out of 5

Very bad service

Very bad service, I am a merchant and I have been assigned Account Manager by name Priyam who is extremely rude and no proper ethics of handling clients. I sent several emails almost 1 month back I had to send multiple follow ups to get one response from her. recently I decided to extend my business with Payu Money to Payu Biz for that I sent one email, after 15 days wait I received one call from Pryiam who is so called account manager and told me she will call back after 10 minutes which ...

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SJ

Samyak Jain

02/13/19

1 out of 5

Worst thing that can happen to your startup. Cheaters

They promise to verify your documemts and release the money in 2 days. It’s been 22 days now and after trying so hard I was able to talk to one of the representatives (Mr.Amanpreet and Mr.Goverdhan’s team) who promised again and again to get it done in one day. The payment I received through their gateway is still not released. Bad service, expensive and not at all recommended

AI

Administrator in Sports

01/23/19

0 out of 5

cant transfer your money to the account you wish. and it is 3% costs per received payment.

What do you like best? I guess the one good thing is that it works. but of course expensive and impossible to get service. simple questions dont get an answer within 3 days. so if you are in a hurry for simple questions , forget it. What do you dislike? cant transfer your money to the account you wish. and it is 3% costs per received payment. expensive and impossible to get service. simple questions dont get an answer within 3 days. so if you are in a hurry for simple questions , ...

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ST

Sonali Taware

01/11/19

1 out of 5

Payumoney is very service provider…

Payumoney is very bad service provider because that company is not verfiying my document from last 10 days but always show in my payumoney account It will take 2 business days to verify your website.I am watching this from 10 days and I also contact us lots of time but they not responds me.

UI

User in Accounting

08/25/18

3.5 out of 5

Best payments solution

What do you like best? This is one of the best payment gateway in my openion. It has a lot of payments option including all types of virtual wallet and upi payments option and accepted by many trusted seller What do you dislike? It charges 2% of transaction charge for settlement of amount and its settlement also take 2-3 working days. This is the most disappointing factor for most sellers What problems are you solving with the product? What benefits have you realized? I ...

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TC

Tata Capital

07/19/18

1 out of 5

payumoney is very bad company because…

payumoney is very bad company because that company is not verfiying my website from 20 days but always show in my payumoney account It will take 2 business days to verify your website.I am watching this from 20 days.its very bad service provider.

HR

Heated Rahul

05/16/18

1 out of 5

India's no 1 SCAM COMPANY

NAMASTEI am a merchant on payumoney .I received Rs 35000 by selling online on my website .Now when I am asking Pay u money to transfer the amount in my bank they are refusing to because "Pay u money has no proof of sales done by me"Even though I submitted all the INVOICE and TRANSACTION proof.No customer service phone no is available and email replies comes after a week .. SUMMARYThis is a SCAM in the name of PAYMENT GATEWAY SERVICEThey hold up your hard earned money for no reason and ask ...

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