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9.8

Spot Score

Paycom - Payroll Software

Paycom Reviews in April 2025: User Ratings, Pros & Cons

Efficient payroll made simple.

4.1

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Paycom offers custom pricing plan

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Paycom Reviews & Ratings

4.1

Very Good

Based on 2268 ratings & 1216 reviews

Rating Distribution

Excellent

(919)

Very Good

(183)

Good

(57)

Poor

(23)

Terible

(34)

Expert's Review

Paycom stands out as a powerful and intuitive HR and payroll solution that has earned its reputation for revolutionizing administrative processes. Reviews highlight its user-friendly interface, robust feature set, and seamless integration of HR functions such as payroll, performance management, FMLA tracking, and more. The mobile app, in particular, receives high ...Read more

Paycom pros and cons

  • Provides multiple payment methods in a single step.

  • Reduces errors and ensures compliance.

  • Run payroll online or download for offline use.

  • Simplifies payroll processing with an intuitive design.

  • May not integrate seamlessly with all third-party HR software.

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Showing 51-60 out of 1216

JT

Jennifer T

12/07/23

5 out of 5

"Quick and Friendly"

What do you like best about Paycom? Our rep is awesome! Always helpful, friendly and quick to respond with any issues we maybe having. I never feel like I am being passed around to different people to resolve an issue. We are using Paycom on a daily basis and the sytem is very easy to use. The resources/help center is also very helpful.

AU

Anonymous User

12/06/23

5 out of 5

"A variety of features"

What do you like best about Paycom? Paycom is customizable; there are many features. You can choose what is best for your organization. What do you dislike about Paycom?

LM

Lucy mathia

11/30/23

5 out of 5

Specialist could be more free for…

Specialist could be more free for questions or concerns. Seem very busy and too many clients.

AU

Anonymous User

11/28/23

5 out of 5

"Payroll and HR all in one"

What do you like best about Paycom? user fiendly and contains everything related to beneits, payroll, time tracking onboarding, auditing, etc. one stop shop

JR

Jeff Reeder

11/25/23

5 out of 5

The implantation team was AWESOME

The implantation team was AWESOME! Very helpful and knowledgeable. The schedule that we all came to agreement on was very nice as well. We knew exactly what we were going to be working on and the deadlines we had. Even before that the Sales Team was great. Very helpful with all our questions, and made sure we knew how the system worked before we committed.

K

Kelsey

11/20/23

5 out of 5

The hardest decision was going to Paycom.

Our customer service rep, Chloe, has been one of a kind. All of my questions were answered prompted by Chloe, any issues that I faced were quickly addressed and she even went above and beyond when there were issues with another vendor that was partnering with Paycom and our company. Other members of Chloe's team have been great as well, but Chloe sold the Paycom on her customer service and relatability. We moved from manual processes, and I remember being told in the first meeting, that ...

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J

Jody

11/20/23

5 out of 5

Payroll provider

The transition to PayCom as a payroll service has been good. Information gathering and training started early enough that we were not rushed. Training is done in one to two hour increments so you do not lose your focus. All sessions are recorded so you can refer back to the video if you have questions. There is built in help documentation that is easy to navigate. Once you have finished training you have an assigned long term specialist team to contact that are easy to get a hold of.

CM

Cecilia Marquez

11/20/23

5 out of 5

Paycom is very patient

Paycom seems to have their stuff together and has great and patient people doing the training on their products. You know it is difficult to teach new people a new product, it can be very challenging. The folks they have there at Paycom are very understanding and helpful at all times of the day.

N

Nicole

11/14/23

5 out of 5

Great customer Service and user…

Great customer Service and user friendly.

SF

Sarah F

11/14/23

5 out of 5

"Great platform, wonderful customer service"

What do you like best about Paycom? The platform is very easy to use and can put all documents on line. The customer support is great and give you step by step instructions. Payroll is easy to process. I use Paycom everyday and it is very easy to undertand and use.