Paycom Reviews in January 2025: User Ratings, Pros & Cons

Paycom Really Provides Support!

Paycom really supports you - and I mean REALLY - through the transition. Learning a new system and navigating its quirks can be intimidating, but they are with you every step of the way. The system itself, though extremely robust, is fairly intuitive to navigate. The set up team we had were absolute experts at what do, and helped us find solutions for our most unique company needs.

Paycom is user friendly for our…

Paycom is user friendly for our employees and the administrators. Then combined with the customer support team they provide excellent service.

Fast and Easy

Paycom has a lot of information that is needed when trying to run report, access information. It's simple and user friendly

Consistently Excellent Customer Service

We have been consistently impressed by the service we receive from Paycom - whether it's when we call in with questions or email our specialist. Our specialist and her team have been able to design customized solutions for our business needs as well as help us troubleshoot and gain important knowledge of the system. We couldn't be happier that we switched from ADP to Paycom!

I really like the updates

I really like the updates, especially the FMLA, as we are currently implementing that feature. The customer service representative who has been assigned to us is amazing and very knowledgeable about the HRIS platform.

Very Helpful

Any of the representatives I have worked with have been over the top helpful. They not only take care of any issue I have, they always make sure there is nothing else I need. In addition, they are always very pleasant to work with.

I love being able to request my time…

I love being able to request my time off anytime I want/need to. Having that visibility and freedom makes me feel content. I’ve used a similar platform and Paycom has been the easiest one to use (much less confusing).

Our experience with Paycom has been…

Our experience with Paycom has been great. The mobile app is extremely easy to use. The user interface is very intuitive. Onboarding, requesting time off, viewing payroll, and more just from the app on your phone!

Paycom - HR and Payroll made simple

I have had the opportunity to work with Paycom Software now for over 5 years. It has greatly simplified the Payroll and HR processes at my company; what was once complex and confusing is now a seamless part of our company.

Makes clocking in a breeze

Makes clocking in a breeze, there is no waiting in line to clock in or out. I like the feature that if I miss a punch, it is easy to fix. I also like the ability to see PTO anytime I wish.