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9.2

Spot Score

Paychex Flex - Payroll Software

Paychex Flex Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

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Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

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Showing 81-90 out of 771

AU

Anonymous User

12/16/21

5 out of 5

"Paychex Flex - Simple to use and Intuitive"

What do you like best about Paychex Flex? Easy to use, cost effective and terrific customer service What do you dislike about Paychex Flex?

JB

Jessica B

12/06/21

5 out of 5

"Professional Payroll Company with Great Customer Service"

What do you like best about Paychex Flex? Paychex Flex is easy to use, and the support offered is great. The FAQ provides many of the needed answers when you have a question. The customer service representatives are always helpful and quick to respond with communications.

KC

Karen C

12/02/21

5 out of 5

"Paychex - Amazing!"

What do you like best about Paychex Flex? Using Paychex is easy. A convenient way to get reports when you need them and how you need them. What do you dislike about Paychex Flex?

CC

Charles C

12/02/21

5 out of 5

"Paychex has been a reliable and responsive payroll vendor"

What do you like best about Paychex Flex? The week to week functions are done without needing any input/attention from me and when I need something special they are helpful and responsive.

PC

Pam C

12/02/21

5 out of 5

"OFFICE MANAGER"

What do you like best about Paychex Flex? IT IS REALLY PRETTY EASY TO USE ON THE EMPLOYER SIDE AS WELL AS THE EMPLOYEE SIDE. What do you dislike about Paychex Flex?

JB

Janet B

12/02/21

5 out of 5

"Specialist are always willing to help resolve an issue"

What do you like best about Paychex Flex? Convenience of the data entry page and the ease of reading the reports What do you dislike about Paychex Flex?

EH

Eric H

11/30/21

5 out of 5

"Ease of Use"

What do you like best about Paychex Flex? I appreciate the excellent service that they provide and quick responses. What do you dislike about Paychex Flex?

HD

Heath D

11/30/21

5 out of 5

"Paychex was amazing helping with ERC"

What do you like best about Paychex Flex? During the Covid 19 pandemic, Paychex kept up with the new laws and helped my company stay aflote. They helped with PPP funding sources that would actually work with our compnay. They also held webinars where they explained how we could use both ERC and PPP funds together. They were able to help keep my company alive.

AU

Anonymous User

11/30/21

5 out of 5

"Best Payroll Company Ever!"

What do you like best about Paychex Flex? My representative, Robert, who provides quick and consistent service. Everyone is always willing and able to help you.

MB

Michael B

11/30/21

5 out of 5

"I've enjoyed using Paychex Flex for the past several years and I'm still learning about new features"

What do you like best about Paychex Flex? Paychex Flex allows me to have control over weekly payroll and offers convenient onboarding tools. The staff also have personal login information, which gives them access to past check stubs, tax documents, etc. Paychex Flex seemlessly integrates with paperless payroll and allows direct deposit. I love the extremely helpful and quick tech support.