spotsaas-logo
Get Listed

9.2

Spot Score

Paychex Flex - Payroll Software

Paychex Flex Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

Add to compare

Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 71-80 out of 771

AU

Anonymous User

02/03/22

5 out of 5

"Long time customer"

What do you like best about Paychex Flex? We have been with Paychex for many years and have been happy with the level of service since the beginning. The customer service is great and we especially appreciate the relationship with our HR generalist.

RD

Rowena D

01/15/22

5 out of 5

"Great Service"

What do you like best about Paychex Flex? Our Paychex Specialist Ayanna is always so helpful & informative with all of our questions. What do you dislike about Paychex Flex?

AU

Anonymous User

01/13/22

5 out of 5

"Great for small businesses"

What do you like best about Paychex Flex? It's a very easy system to use for small businesses; most weeks payroll is opening up the system, clicking a few buttons, and you're done. There are tons of reports; a little challenging to find the ones you want sometimes, but everything is always there. Even better, customer support is easy to get to, responsive,a nd super helpful.

AU

Anonymous User

01/13/22

5 out of 5

"Always receive assistance when asked."

What do you like best about Paychex Flex? The extra assistance from our Payroll Specialist Rosalee Valley. What do you dislike about Paychex Flex?

SM

Syd M

12/22/21

5 out of 5

"Great service for small business"

What do you like best about Paychex Flex? They excel in all areas: Responsive customer support, easy to use on-line portal, good value for what you get, and they are very proactive in reacting to emerging payroll related issues, etc.

AH

Alyssa H

12/22/21

5 out of 5

"Easy and efficient"

What do you like best about Paychex Flex? I love seeing my hours, pay stubs, requesting time off, and changing things very quickly. It is so easy to check my hours, clock in and out, check my pay stubs or just about anything. You cannot be familiar with technology and this will be easy for you to find what you need.

KM

Kathie M

12/21/21

5 out of 5

"Paychex Flex Easy & Convenient"

What do you like best about Paychex Flex? As a small business owner, I have many responsibilities and Paychex Flex allows me to enter weekly payroll quickly and easily.

AB

Amanda B

12/17/21

5 out of 5

"Payroll & HR Services That Make Life Easy"

What do you like best about Paychex Flex? Paychex Flex makes running my payroll and staying on top of changes and updates easy. What do you dislike about Paychex Flex?

LF

Lindsey F

12/16/21

5 out of 5

"Customer Driven"

What do you like best about Paychex Flex? Their customer service is outstanding. Response time is excellent and their continuity of care is better than what we were receiving with a local payroll specialist. The online platform is easy to understand and learn. If you have any questions they are very patient and willing to take the time to explain. It has been a very cost efficient change for our company.

KA

Karee A

12/16/21

5 out of 5

"I LOVE Paychex Flex!"

What do you like best about Paychex Flex? There are so many things I like about Paychex. I facilitated the change to Paychex with my company last year. The great experience started with our sales rep, and continued through implementation. Everyone was extremely patient and supportive as I was learning the system. I have been assigned my own payroll specialist that is there for me when I need additional help. Our company has purchased additional companies that I have been moving to Paychex. ...

Read more