spotsaas-logo
Get Listed

9.2

Spot Score

Paychex Flex - Payroll Software

Paychex Flex Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

Add to compare

Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 441-450 out of 771

05/23/19

5 out of 5

They are on top of every request

What do you like best? I like that they are able to answer my questions or find out the answer. What do you dislike? Change of person associated with my case. It does seam like i have a new person every couple months. What problems are you solving with the product? What benefits have you realized? sick pay getting added to my employees

05/23/19

5 out of 5

Totally Satisfied

What do you like best? Kiran is always there to help me if she cant answer my questions she finds out who can What do you dislike? There is really nothing that I dislike at the moment Recommendations to others considering the product: I would recommend this product to all my colleagues. What problems are you solving with the product? What benefits have you realized? No problems have come up yet and I don't see any problems coming up in the future. I was using ADP before and ...

Read more

05/23/19

5 out of 5

Why choose anyone else?

What do you like best? As a CEO of a development stage company and a former CPA, I truly recognize the value of Paychex Flex. In a matter of minutes, all of our payroll needs are met and met with expert efficiency and precision. In a corporate environment full of challenges, Paychex Flex makes one big chore go away. What do you dislike? Amongst the many HR and payroll providers, Paychex Flex is the best. Paychex associates and systems make payroll problem free. Recommendations to ...

Read more

05/23/19

5 out of 5

Wouldn't Choose Anyone Else!

What do you like best? Ease of use! This service makes processing payroll flawless and leaves us with reassurance that all is being handled correctly. What do you dislike? There is not a single thing that I dislike or would change with Paychex. What problems are you solving with the product? What benefits have you realized? We love that everything is tied together and viewable on a portal. I have been with Paychex since before the "portal days, " so having made this change is huge!

05/23/19

5 out of 5

Paychex is accurate, easy, and a "no brainer" for my payroll needs!

What do you like best? The staff that I interface with at Paychex are great. They work with me as a partnership. I love the fact that I can have direct deposit to my accounts. What do you dislike? So far, there is nothing that I dislike! Recommendations to others considering the product: Fee structure, accuracy, confidential and convenient What problems are you solving with the product? What benefits have you realized? I am solving my payroll and tax requirements - no more ...

Read more

05/23/19

5 out of 5

Great Payroll System

What do you like best? Paychex Flex makes it easy for our company to track and find information regarding our paychecks and retirement, including paycheck stubs, 401K status (including a breakdown of our individual investments, tax forms, benefits information, and detailed breakdowns of deductions. We also do not have issues with payments being submitted on time anymore, which we used to face regularly. What do you dislike? So far I haven't found anything to dislike on this platform. ...

Read more

05/23/19

5 out of 5

PAYCHEX has been amazingly helpful

What do you like best? The personnel at PAYCHEX are wonderful. They are very knowledgeable and are willing to help with any problems or concerns I have had. What do you dislike? We really haven't had any "dislikes" with PAYCHEX. Recommendations to others considering the product: Highly recommend it! I do not have a degree in business and am not the most computer savvy person. If I can understand how to use the system, any one can! Plus they have very professional and patient ...

Read more

05/23/19

5 out of 5

So Easy to Use

What do you like best? Paychex Flex is so easy to use. I have the app downloaded on my phone and can literally report payroll in 10 seconds. What do you dislike? nothing. It is super easy and saves me time. What problems are you solving with the product? What benefits have you realized? Time. Paychex Flex makes it easy to report payroll.

05/23/19

5 out of 5

Saves so much time being able to do myself

What do you like best? I like that I can quickly access years of data online which saves me so much file space What do you dislike? I dislike that the modules aren't really tied together seamlessly - I'd like to see benefits, payroll, etc. all together What problems are you solving with the product? What benefits have you realized? Mostly sick/vaca/personal time reporting as well as quicker turn arounds

05/23/19

5 out of 5

Great service from Paychex

What do you like best? The reminder emails to submit payroll ahead of time are helpful as well as the immediate phone support if needed What do you dislike? Dislike the fact that I have been charged fees without prior information concerning those fees Recommendations to others considering the product: None What problems are you solving with the product? What benefits have you realized? Payroll is on time and correct