9.2
Spot Score
Streamline your payroll with ease.
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Paychex Flex offers custom pricing plan
Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more
Helps businesses meet federal and state tax regulations.
Allows employees to access paystubs and tax forms independently.
Tracks employee time off seamlessly within payroll processing.
Accessible from anywhere, providing flexibility for businesses and employees.
Costs may vary, and pricing details are not readily available upfront.
Some users may require training to fully utilize all features.
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T
Tiara B
10/16/19
I have always had very prompt help when in need and very little issues with paychex flex
What do you like best? I appreciate that there are so many options with in one company and that I have a direct contact for the company/ What do you dislike? There are a lot of options and I hear from many different people from the company regularly and it can be overwhelming and a little overbearing. What problems are you solving with the product? What benefits have you realized? I have a quick and easy way to process payroll with out any issues and it is efficient. ...
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RG
Racheal Gagner R
10/16/19
Small business payroll
What do you like best? The website is very easy to navigate and customer service is always there to help answer any questions I have. What do you dislike? My original payroll specialist didn't explain things clearly, so I learned to do most of my input myself. Recommendations to others considering the product: Take the time to research the website and ask questions when necessary. What problems are you solving with the product? What benefits have you realized? I ...
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AI
Administrator in Construction
10/15/19
Great Customer Service
What do you like best? People and services are always available to help with any new things that come up. What do you dislike? Cost is pricey but I am a firm believer that you get what you pay for. Recommendations to others considering the product: I highly recommend Paychex Flex. They are always there to lend a hand. Professional and consistent What problems are you solving with the product? What benefits have you realized? We are able to have all our payroll and HR ...
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AI
Administrator in Import and Export
10/15/19
Easy to use
What do you like best? The Paychex Flex program is very easy for the user and very efficient for the company to administer. What do you dislike? I don't see any downsides. It is very helpful and easy to use What problems are you solving with the product? What benefits have you realized? It is easy for me to manage our employees benefits programs Response from Dusty Mott of Paychex Flex edit Thank you for your 5 star review! We appreciate you taking the time to ...
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UI
User in Accounting
10/15/19
Paychex Flex is user friendly and it allows you to manage your own account.
What do you like best? A business owner can add employees, change their status, update pertinent information. What do you dislike? I don't dislike much about it, but one still has to use it to keep it fresh in your mind. What problems are you solving with the product? What benefits have you realized? Not having to call the payroll specialist for every thing. You have everything at your finger tip with Payroll Flex. You have reports broken down to weeks, months, annually. ...
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AI
Administrator in Computer Software
10/15/19
Paychex Flex is super easy to use!
What do you like best? Paychex Flex is all inclusive, easy for me and my employees to access information. Processing payroll is a snap, making changes, pulling reports, could not be simpler. I love how convenient it is, the layout of the windows and the expanded help menus. What do you dislike? The only real criticism I have is that sometimes, the system can be slow to save checks when I am making changes while processing payroll. For instance, when I am ready to move the next ...
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VD
Victoria D
10/15/19
Customer Service matters
What do you like best? I love that I can do what I know how to do, and get help for the things I don't. Customer services from the payroll specialists is the best, hands down. What do you dislike? I don't have anything negative to say about the platform...sorry! Recommendations to others considering the product: The payroll services are top notch - and I've used other companies so I know what they offer. The customer service is the best in the industry, which is a huge ...
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TB
Teresa B
10/15/19
Paychex is Awesome!
What do you like best? Ease of software and accuracy of reports. What do you dislike? No dedicated customer service representative like in times past. Recommendations to others considering the product: Definitely give them a try! What problems are you solving with the product? What benefits have you realized? Didn't realize Paychex specialized in medical benefits and now our small company has benefits that to Paychex Response from Dusty Mott of Paychex Flex ...
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YN
Yovany N
10/15/19
Great, super easy to use
What do you like best? The user friendly interface. Able to quickly access reports and employee information when needed. Easy to run payroll as well. I mostly enjoy that you could create and modify your own reports as needed. What do you dislike? The only issue with paychex is that the report guide is a bit confusing when creating a new report. Recommendations to others considering the product: Great system to use, alot of updates which always makes the user interface easier ...
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RC
Richard C
10/15/19
Paychex Flex Review
What do you like best? Paychex Flex allows me to easily control all aspects of my payroll from weekly payroll to setting up new employees. What do you dislike? Sometimes navigation is not as obvious and it takes me awhile to figure out how. Recommendations to others considering the product: I would suggest you give the customer service a call to see how customer oriented they are then spend some time with the software prior to full implementation. What problems are you ...
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