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9.2

Spot Score

Paychex Flex - Payroll Software

Paychex Flex Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

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Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

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Showing 21-30 out of 771

KL

Kris L

02/14/23

5 out of 5

"Reliable service"

What do you like best about Paychex Flex? Our Paychex specialist calls our office for payroll hours twice a month. Paychex accurately takes out taxes and any deductions.

GC

Gina C

02/08/23

5 out of 5

"I liked getting all my check information easily, and my retirement info too."

What do you like best about Paychex Flex? Being able to see my retirement and investments in basically real-time. What do you dislike about Paychex Flex?

V

Vanessa

02/07/23

5 out of 5

Jasmine Stout - Customer Service

I spoke to Jasmine Stout on Customer Service Chat and boy did she help me. She was professional, dealt with all my questions, and just did such an amazing job. She taught me a lot about the system and how to work it. She is such a life saver. I feel like I just graduated Paychex school!

CB

Cathy B

01/18/23

5 out of 5

"PayChex is awesome. Great software and great support!"

What do you like best about Paychex Flex? With PayChex Flex, we are able to set up our companies so that we have accurate labor for each location. The support we receive from PayChex is awesome. The HR Support is great, as is the Benefits and 401K teams!

AM

Andrea M

01/12/23

5 out of 5

"Long Time User"

What do you like best about Paychex Flex? Paychex Flex is very easy to use. I especially like the reports that are available and the "how to" guides. What do you dislike about Paychex Flex?

PM

Patsy M

01/12/23

5 out of 5

"Professional Team Helping Our Professional Team Achieve More"

What do you like best about Paychex Flex? I like the ease of use and navigation. I know what I need when I log in and quickly know where to find it. Help offerings give insight and answers

PM

Patsy M

01/12/23

5 out of 5

"Professional Team Helping Our Professional Team Achieve More"

What do you like best about Paychex Flex? I like the ease of use and navigation. I know what I need when I log in and quickly know where to find it. Help offerings give insight and answers

AU

Anonymous User

01/12/23

5 out of 5

"Easy to use with great customer service"

What do you like best about Paychex Flex? It's super easy to use, and in the rare cases I need help with something, there's always a payroll specialist available to take my call and walk me through it.

PY

Pamela Y

01/12/23

5 out of 5

"Easy & Accurate Payroll Services"

What do you like best about Paychex Flex? The PayChex Flex system allows for easy online access to everything I need. If I am unable to figure something out, a quick e-mail to my Rep is all that is needed for quick help. My Rep has always been fantastic and helpful and always responds very fast.

PY

Pamela Y

01/12/23

5 out of 5

"Easy & Accurate Payroll Services"

What do you like best about Paychex Flex? The PayChex Flex system allows for easy online access to everything I need. If I am unable to figure something out, a quick e-mail to my Rep is all that is needed for quick help. My Rep has always been fantastic and helpful and always responds very fast.