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9.2

Spot Score

Paychex Flex - Payroll Software

Paychex Flex Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

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Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

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Showing 11-20 out of 771

KF

Karen F

07/12/23

5 out of 5

"Super Easy Payroll program"

What do you like best about Paychex Flex? I am able to do payroll for my company on my time frame, it is simple to use, each employee has access to all their information, it keeps track of everything for audits, pays all the taxes, prepares all the forms.

CK

Cetta K

05/30/23

5 out of 5

"Best Customer Service Around!"

What do you like best about Paychex Flex? I can call their support staff with a huge problem or a small question and receive the same courtesy and very professional assistance every single time.

BW

Brian W

05/18/23

5 out of 5

"Easy to use and help is available"

What do you like best about Paychex Flex? The entire system is relatively easy to use. Mostly intuitive, and if you need help, they are just a phone call away. What do you dislike about Paychex Flex?

AU

Anonymous User

05/17/23

5 out of 5

"Paychex Flex Pros and Cons"

What do you like best about Paychex Flex? That people can see their info online before they actually get their paycheck stubs. What do you dislike about Paychex Flex?

AU

Anonymous User

05/16/23

5 out of 5

"Easy as 123"

What do you like best about Paychex Flex? The best thing about Paychex is its convenience. You can access it absolutely anywhere and at any time.Everything is just a click away. Any reports to be processed are always done quickly. Payroll is a breeze.

JW

Jodi W

05/16/23

5 out of 5

"Good"

What do you like best about Paychex Flex? Easy to use, ease of login. Most of the time there aren't any issues. What do you dislike about Paychex Flex?

AU

Anonymous User

05/11/23

5 out of 5

"Paychex Flex -excellent website and support"

What do you like best about Paychex Flex? The site is very easy to use and the customer service is excellent and very responsive. What do you dislike about Paychex Flex?

SM

Sheila M

05/11/23

5 out of 5

"Paychex is User Friendly"

What do you like best about Paychex Flex? I love all of the modules they offer, payroll, HR, retirement, time and attendance and the hiring. We have been with them for 2 years now and this system has cut hours out of my processes so that I can attend to other things I need to do.

DG

Donald Gordon

04/16/23

5 out of 5

So far so good

So far so good. One thing I’m sure of that ADP is terrible. Who knows maybe my expectations are just very low but I think Paychex so far has been a needed change.

WS

William S

03/08/23

5 out of 5

"Easy and useful"

What do you like best about Paychex Flex? User friendly and very helpful for my employees to understand What do you dislike about Paychex Flex?