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9.2

Spot Score

Paychex Flex - Payroll Software

Paychex Flex Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

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Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

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Showing 131-140 out of 771

KF

Kathleen F

02/22/21

5 out of 5

"Paychex Flex - Great Service"

What do you like best about Paychex Flex? I can control when the paychecks are run. Their customer support reps are very good at supporting you even during the pandemic.

AU

Anonymous User

02/22/21

5 out of 5

"Easy payroll"

What do you like best about Paychex Flex? The downloadable journal file to our books so we never have to worry that our books have the correct payroll What do you dislike about Paychex Flex?

AU

Anonymous User

02/22/21

5 out of 5

"Very pleased with Paychex Flex!"

What do you like best about Paychex Flex? The best part about Paychex Flex is its ease of use. What do you dislike about Paychex Flex?

AU

Anonymous User

02/22/21

5 out of 5

"Quick and Easy"

What do you like best about Paychex Flex? They call me at a designated day and time. I never have to remember to call them. They are quick and efficient and make it very easy.

DR

Debbie R

02/22/21

5 out of 5

"Takes all the hassle out of doing payroll"

What do you like best about Paychex Flex? The ease of being able to do my payroll from wherever I am What do you dislike about Paychex Flex?

SG

Shawn G

02/22/21

5 out of 5

"Awsome Support for Over 20 Years!"

What do you like best about Paychex Flex? Reliable service and rock solid support when questions or situations arise. They are very helpful when I make a mistake. Quick to find solutions to problems. Very easy to enter payroll in bits and pieces if necessary.

CP

Chantel P

02/22/21

5 out of 5

"Used paychex since 2014"

What do you like best about Paychex Flex? I like that I get quick responses from them when I have a question or concern. What do you dislike about Paychex Flex?

Q

Quinton

02/07/21

5 out of 5

Flexible software!

PROS: Paychex (the software and the support team) has been really helpful to our HR management. The software allows us to do a lot of things such as reprinting pay stubs and tax forms, reviewing cash requirements, and early submission of payrolls. The support team is very professional and reliable!

DL

Donald L

01/22/21

5 out of 5

"Paychex Performance Eval"

What do you like best about Paychex Flex? I like the special individualized service that is given to me and our employees by having a Payroll Specialists. She always takes time to answer my calls and emails on various subjects that come up. I appreciate Merima Turcinhodzic for taking extra efforts to insure all questions are answered in a timely manner.

AU

Anonymous User

01/22/21

5 out of 5

"Always have been there to answer my questions as quickly as they can"

What do you like best about Paychex Flex? I am available to have most all of the information I need on line What do you dislike about Paychex Flex?