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9.2

Spot Score

Paychex Flex - Payroll Software

Paychex Flex Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

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Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

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Showing 111-120 out of 771

SS

Sarah S

08/10/21

5 out of 5

"So simple and user friendly"

What do you like best about Paychex Flex? I love how easy it is to find the answers I am looking for on their dashboard. It is very user-friendly. What do you dislike about Paychex Flex?

AU

Anonymous User

08/08/21

5 out of 5

"Great Payroll Software!"

What do you like best about Paychex Flex? As a user of Paychex Flex, I highly recommend this software. It has many features that I like - a user friendly app, push notifications letting me know I was paid, an easy interface to navigate to download and view precious paystubs, w2s, etc. It is very user friendly!

D

Dorothy

08/01/21

5 out of 5

Five stars for UI and customer service!

PROS: I've been using Paychex for 4 years and I've never had any bad experience with their customer service! They have always been polite and helpful! In terms of the software features, Paychex Flex works awesome when it comes to custom analytics and reports.

A

Angela

06/22/21

5 out of 5

Reliable app! Reliable customer support!

PROS: I like that I submit payroll even if I'm outside the office because I can access the app using my PC, tablet, or phone.

V

Viviane

06/16/21

5 out of 5

Awesome! Love Paychex!

PROS: The submission of payroll through this software is hassle-free!

M

Marc

06/11/21

5 out of 5

Robust system for payroll!

PROS: Retrieving reports for audit is a breeze in Paychex Flex. Its user-friendly interface makes the experience more optimal.

H

Henri

04/26/21

5 out of 5

Paychex Flex is a total package

PROS: Paychex Flex got everything I have ever wished for in a CRM software – it is very easy to use, information is accurate and can be accessed with so much ease, and the updates constantly improve the software. All users of the software in our company are really happy with it and even said it's the best tool they've ever worked with.

MO

Michael O

04/26/21

5 out of 5

"Great Payroll Service"

What do you like best about Paychex Flex? User-friendly UX, dashboard, and over-the-top customer service, if needed. What do you dislike about Paychex Flex?

EZ

Elizabeth Z

04/22/21

5 out of 5

"An Efficient And Effective Way To Do Payroll"

What do you like best about Paychex Flex? I like the customer service and ease of use the best. The online dashboard makes it easy to find all the reports I need for payroll. It's also nice employees have access to their own paystubs and W2's.

AU

Anonymous User

04/20/21

5 out of 5

"Awesome Payroll Service"

What do you like best about Paychex Flex? The payroll representative is always efficient and professional. What do you dislike about Paychex Flex?