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9.2

Spot Score

Paychex Flex - Payroll Software

Paychex Flex Reviews in April 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

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Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

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Showing 91-100 out of 771

AU

Anonymous User

11/30/21

5 out of 5

"Flex is Excellent"

What do you like best about Paychex Flex? Easy to use. Easy for use access. Entering payroll is easier What do you dislike about Paychex Flex?

JB

Josie B

11/30/21

5 out of 5

"Excellent Service Representative"

What do you like best about Paychex Flex? That my service representative is great at what she does and she has gone above and beyond for our practice. What do you dislike about Paychex Flex?

AU

Anonymous User

11/30/21

5 out of 5

"Great Tools for Payroll"

What do you like best about Paychex Flex? I like Paychex Flex because it allows me to complete some small tasks without going back and forth via email or phone call. Like adding new employees, updating direct deposit, etc.

AU

Anonymous User

11/30/21

5 out of 5

"i deal with our Paychex specialist for calling payroll and requesting any changes that needed atten."

What do you like best about Paychex Flex? Our specialist will deal with any request in a timely manner. She sends a reminder when she will be calling for payroll information. She is always pleasant and will research the requested information, even though she might not know the answer.

AS

Amy S

11/30/21

5 out of 5

"User Friendly"

What do you like best about Paychex Flex? It is user friendly which helps with time management and efficiency when doing payroll. What do you dislike about Paychex Flex?

AS

Amy S

11/30/21

5 out of 5

"User Friendly"

What do you like best about Paychex Flex? It is user friendly which helps with time management and efficiency when doing payroll. What do you dislike about Paychex Flex?

EH

Eric H

11/30/21

5 out of 5

"Ease of Use"

What do you like best about Paychex Flex? I appreciate the excellent service that they provide and quick responses. What do you dislike about Paychex Flex?

HD

Heath D

11/30/21

5 out of 5

"Paychex was amazing helping with ERC"

What do you like best about Paychex Flex? During the Covid 19 pandemic, Paychex kept up with the new laws and helped my company stay aflote. They helped with PPP funding sources that would actually work with our compnay. They also held webinars where they explained how we could use both ERC and PPP funds together. They were able to help keep my company alive.

AU

Anonymous User

11/30/21

5 out of 5

"i deal with our Paychex specialist for calling payroll and requesting any changes that needed atten."

What do you like best about Paychex Flex? Our specialist will deal with any request in a timely manner. She sends a reminder when she will be calling for payroll information. She is always pleasant and will research the requested information, even though she might not know the answer.

JB

Josie B

11/30/21

5 out of 5

"Excellent Service Representative"

What do you like best about Paychex Flex? That my service representative is great at what she does and she has gone above and beyond for our practice. What do you dislike about Paychex Flex?