Paubox Encrypted Email Reviews in April 2025: User Ratings, Pros & Cons

Outstanding product & service

What do you like best? PauBox is so easy to set up and use, no need to worry about if my staff was using the keyword to trigger our old encryption, with PauBox 100% of our outgoing email I know is secure. What do you dislike? To date there is nothing that I dislike about setting up or using PauBox. What problems are you solving with the product? What benefits have you realized? My previous provider served us well but in the back of my mind I always wondered how many emails were ...

Great product!

What do you like best? Very easy to use, everyone finds it easy What do you dislike? Nothing to dislike, everything is great! What problems are you solving with the product? What benefits have you realized? Our office needs to send emails with HIPAA compliant encryption. Our IT people have been pushing us to use Microsoft Exchange but that solution requires that people log in to a Microsoft account to read the emails. Paubox works on every email that my office sends out so I do ...

Excellent encryption service

What do you like best? It was very easy to setup, very clear instructions. Once implemented, the everyday use is seamless with G Suite email system. SO glad I decided to use this service. No complaints at all. The customer service center is also very fast with less than 24 hour turn around on email for technical support. What do you dislike? Nothing at all. It is easy to set up and easy to use. What problems are you solving with the product? What benefits have you realized? ...

HIPAA Compliant (Check!) - Easy to Use (Check!)

What do you like best? It just works. No need to push special buttons, to train end users, or to deal with complex setup and maintenance. Within a week of deciding to use Paubox, we were up and running and secure. What do you dislike? Nothing! The worst part of Paubox is the fact that they make it so easy that I now can't complain about HIPAA email compliance (which was one of my favorite gripes in staff meetings) What problems are you solving with the product? What benefits have ...

Moving from ZixCorp to Paubox

What do you like best? Moving from more than 12 years with ZixCorp to Paubox was a breeze. Set up was quick & easy and knowing all outgoing email is encrypted is a great feeling. What do you dislike? Really don't have a downside at this point. Great experience to date. Recommendations to others considering the product: Great product, set up & production. What problems are you solving with the product? What benefits have you realized? With ZixCorp we used a keyword in the ...

Spam, Phishing and Viruses No More...

What do you like best? Paubox has helped protect our organization from inappropriate emails such as Spam, Phishing and Viruses. The quick installation and setup made it easy for my company to try out Paubox and see if it was the right email security software for our organization. In addition, the business consultants for Paubox were really friendly and worked with us closely during the 2-week free trial. What do you dislike? We have not identified any issues yet with Paubox. ...

Seamless and Secure -- I'm a happy customer

What do you like best? Working in the healthcare provider space, HIPAA has a strong hand in how I do business. No one likes or wants a portal....let's put that on the table. And yet what is the first thing you think about when getting communication from a healthcare provider? THE PORTAL So Paubox makes you look like you come from the future. It works, it ticks the boxes, and no one interacts with it which means no one has a problem with it. What do you dislike? To be honest? ...

Review of Paubox email

What do you like best? I chose Paubox because I require encrypted email for the functionality of my mental health private practice and I find having to log-in to access secure documents to be inefficient and cumbersome for providers and families. What do you dislike? We use the RoundCube version (not G-suite), so the email functionality is clunky and it is very difficult to find information in expanded threads and store emails in specific folders. Recommendations to others ...

super user friendly and flexible for our needs

What do you like best? I loved the easy setup / go-live process and my clients are impressed by how seamless and user-friendly the encrypted email communication process is What do you dislike? I have nothing I dislike at this time. We use this service daily and love it! What problems are you solving with the product? What benefits have you realized? We need Paubox Encrypted Email to maintain HIPAA compliance. We love that it also encrypts our google drive as well.

Easy no nonsense HIPAA compliant email encryption

What do you like best? Seamless, SEARCHABLE, HIPAA compliant email from start to finish. No cumbersome decryption procedures or passwords needed by the sender or receiver. No expiration dates resulting in lost email history. Excellent solution that I will never give up! What do you dislike? That the State of Missouri is not using this fantastic encryption method for communication! Recommendations to others considering the product: Don't hesitate to improve your processes and ...