Paubox Encrypted Email Reviews in April 2025: User Ratings, Pros & Cons

Seamless integration with GSuite, great support

What do you like best? PauBox walks you through step by step with configuring all the complicated settings in your domain to seamlessly integrate PauBox into your email. I use GSuite and the pre-written tutorials as well as the personalized email support allowed me to accurately change all the necessary settings to flawlessly integrate end-to-end send and receive encryption into my professional email platform. What do you dislike? There are no downsides! I love PauBox!!! What ...

Paubox is awesome!

What do you like best? Thei ease of use, onboarding and continued support is some of the best I have experienced from a saas product. What do you dislike? Nothing. The challenging part of using their product is that your organization has to make changes to your MX records, but they were great about walking me through each step of the changes so I felt confident that all was done properly and we did not experience any issues with our mail flow and their support insured this successful ...

Seamless Transition for Sender and Receiver

What do you like best? The fact that sender and recipient literally don't have to do anything in the email encryption and decryption process What do you dislike? Nothing so far. It's been a great experience with Paubox What problems are you solving with the product? What benefits have you realized? Ensuring compliance with safeguarding Personal Identifiable Information (PII)

So glad I chose Paubox!

What do you like best? I like best that it is HIPAA compliant. This is important for my work and makes me feel comfortable emailing with patients. What do you dislike? It's not as user friendly as GMAIL, but the customer service is great, so it's been fine. Recommendations to others considering the product: Keep doing what you are doing - continue to make it user friendly. What problems are you solving with the product? What benefits have you realized? I needed something ...

Best product out there

What do you like best? Ease of use. Paubox makes encryption absolutely seamless What do you dislike? Sometimes the quarantine catches legitimate messages. However it is not something that would make us rule out Paubox. Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? Customer service is superb and we have had no problems. We love the fact that we never have to worry about a client ...

Great HIPAA security and wonderful customer service

What do you like best? I really like the HIPAA security provided and the ability to e-mail freely within our organization and to patients without having to worry about confidentiality. The customer service provided is also very prompt and helpful. What do you dislike? At this point, I have not yet found any dislikes. What problems are you solving with the product? What benefits have you realized? HIPAA security. It is so much easier to e-mail without having to password protect ...

Invisible Security

What do you like best? The simplicity of the solution. Normally the happier the security guys are the more miserable the end-users are. Not in this case. We were able to implement a HIPAA grade email encryption system for all outgoing email and have zero training (actually we called it un-training) for our end-users and no hassle for the users or the person receiving emails from them. All that and 100% of outbound emails are encrypted. I don't have to worry about a user forgetting to ...

Seamless in and outgoing!!

What do you like best? The recipient can be on any email platform! What do you dislike? Not on mobile. Would like to have a mobile version. Recommendations to others considering the product: If you want ease of use for yourself and your patients. What problems are you solving with the product? What benefits have you realized? HIPAA compliance is now very easy for PHI docs with patients.

Best in class customer service

What do you like best? Technology is only as good as the folks that support it, and Paubox is both capable and responsive. This is a dependable service that can be consumed with relatively low development effort. What do you dislike? there is nothing to dislike. it just works. What problems are you solving with the product? What benefits have you realized? API based, hipaa compliant, secure email web service.

Great Solution

What do you like best? This is a great solution to your encrypted email demands. The main reason we like Pauxbox is there is no need to log into a separate portal to track your emails - all to and from emails are encrypted through your inbox. What do you dislike? Some domains are held up until you clear it but their customer service is usually very prompt in helping clear new domains. Recommendations to others considering the product: It is a great service What problems are ...